Financial Data and Key Metrics Changes - Synchrony reported net earnings of $789 million, or $1.94 per diluted share, with a return on average assets of 2.6% and a return on tangible common equity of 24.3% [5][19] - Net revenue grew 10% to $3.8 billion, driven by higher interest and fees, lower RSA, and increased other income [17] - Provision for credit losses increased to $1.6 billion, reflecting higher net charge-offs and a reserve build [18] Business Line Data and Key Metrics Changes - The company added 4.7 million new accounts and generated $45 billion in purchase volume, although growth was impacted by a modest pullback in consumer spending [6] - Average active accounts remained stable year-over-year, while ending receivables grew by 4% [7] - Dual and co-branded cards accounted for 43% of total purchase volume, decreasing by 2% due to selective consumer spending [8] Market Data and Key Metrics Changes - Platform purchase volume growth ranged from down 3% to down 7% year-over-year, reflecting lower spend per account [7] - Non-prime customers reduced their average transaction values by about 5% year-over-year, while prime transaction values moderated by 3% [9] - The 30-plus delinquency rate was 4.78%, up from 4.40% the previous year, and the net charge-off rate was 6.06%, compared to 4.60% in the prior year [19][20] Company Strategy and Development Direction - Synchrony is focused on delivering financial solutions with compelling value propositions and broad utility, enhancing customer loyalty and driving risk-adjusted returns [11][30] - The company added or renewed over 15 partners, including Dick's Sporting Goods and Gibson, to expand its strategic partnerships [12][13] - Synchrony is adapting to consumer behavior changes and managing credit actions to strengthen its portfolio for long-term growth [20][24] Management's Comments on Operating Environment and Future Outlook - Management noted that consumers are making healthy spending decisions aligned with their priorities and budgets, despite inflationary pressures [11] - The company expects low single-digit declines in purchase volume for the fourth quarter, with payment rates moderating [26] - Synchrony anticipates delivering fully diluted earnings per share between $8.45 and $8.55 for the full year 2024, reflecting strong core business performance [28] Other Important Information - Total liquid assets and undrawn credit facilities were $22.4 billion, representing 18.8% of total assets [22] - The company returned $399 million to shareholders during the third quarter, consisting of share repurchases and dividends [23] - Synchrony is planning for the potential implementation of the late fee rule, with ongoing assessments of its impact on business operations [57][59] Q&A Session Summary Question: Can you unpack the NII guide for us? - Management explained that the NII for Q4 is expected to be impacted by higher reversals and lower late fee income, which will offset interest income benefits [32] Question: Do you expect losses to follow seasonality? - Management indicated that delinquency trends are stable and that they expect to return to a normalized level of losses over time [36] Question: Can you quantify the components of the loan yield increase? - Management refrained from breaking out individual components but confirmed that the benefits from PPPCs are reflected in the interest yield line [38] Question: How has credit performance evolved relative to expectations? - Management noted that actions taken earlier in the year were to protect against potential deterioration, and current performance is in line with expectations [40] Question: What is the outlook for the reserve rate trend line? - Management expects the reserve rate at year-end to be in line with the previous year, with a gradual return to normalized levels as delinquency rates stabilize [54] Question: What is the plan if the late fee rule does not go into effect? - Management stated that they are planning as if the late fee rule will be implemented and have not considered rolling back any changes made [59]
Synchrony(SYF) - 2024 Q3 - Earnings Call Transcript