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Spok(SPOK) - 2020 Q3 - Earnings Call Transcript
SPOKSpok(SPOK)2020-11-01 17:28

Financial Data and Key Metrics Changes - Total GAAP revenue for Q3 2020 was 37.7million,comparedto37.7 million, compared to 35.7 million in Q2 2020 and 39.5millioninthesameperiodlastyear[19][23]SoftwarerevenueforQ32020was39.5 million in the same period last year [19][23] - Software revenue for Q3 2020 was 16.9 million, up from 14.7millioninQ22020,approachingprioryearlevels[23]AdjustedEBITDAforthefirstninemonthsof2020wasapproximately14.7 million in Q2 2020, approaching prior year levels [23] - Adjusted EBITDA for the first nine months of 2020 was approximately 4.3 million, with cash balances growing to over 79millionbytheendofQ3[7][28]BusinessLineDataandKeyMetricsChangesSoftwarebookingsexceeded79 million by the end of Q3 [7][28] Business Line Data and Key Metrics Changes - Software bookings exceeded 21 million in Q3 2020, up almost 39% from the prior quarter and a 5% increase from the prior year [20][11] - Wireless revenue for the first nine months of 2020 declined a record low of 4.9% from the prior year period, with a net decline in paging units totaling 1.9% [25][12] - The software revenue backlog reached a record 51.7million,upabout751.7 million, up about 7% sequentially [11] Market Data and Key Metrics Changes - The company reported strong performance in its wireless business, particularly in the healthcare segment, which comprises nearly 84% of its paging subscriber base [12] - The recognition of Spok's solutions by U.S. News & World Report's Best Hospitals Honor Roll enhances credibility and provides momentum in the market [8][9] Company Strategy and Development Direction - The company is transitioning from a wireless and premise-based software provider to a cloud-native, SaaS-based software solutions provider with Spok Go [30][31] - The capital allocation strategy focuses on sustainable growth, dividends, share repurchases, and strategic investments in product development [30] - The company aims to drive software revenue growth while managing declines in wireless revenue, with a focus on enhancing the Spok Go platform [33] Management's Comments on Operating Environment and Future Outlook - Management noted an improving outlook despite the ongoing challenges of the pandemic, with outpatient procedures returning to pre-pandemic levels in many markets [32] - The company is cautious about the potential impact of COVID-19 spikes on customer financial health but remains optimistic about its positioning for future success [32][29] Other Important Information - The company has maintained SOC 2 Type 2 compliance for its solutions, enhancing security for customer data [14][15] - Spok added 10 new healthcare software customers in Q3 2020 and closed two significant Spok Go deals totaling 812,000 in aggregate contract value [16][20] Q&A Session Summary Question: Can you talk about the total subscription opportunity for Spok Go over the next 5 or 10 years? - Management believes the subscription opportunity remains at around $1 billion, despite current pandemic challenges [38] Question: Across how many hospitals are the two Spok Go contracts? - The contracts are with two individual healthcare organizations, one with many physical locations and the other with fewer [39] Question: Why would some large new logos not go with Spok Go? - Some customers prefer to see others of similar size using Spok Go before committing, while others are upgrading existing solutions [44] Question: Will wireless churn pick back up in the first half of '21? - Management does not expect a significant increase in churn, as the trend has shown a decrease in revenue erosion over the years [45]