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eBay(EBAY) - 2024 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Gross merchandise volume (GMV) grew by over 1% to $18.3 billion, marking the second consecutive quarter of positive GMV growth [7][46] - Revenue increased by more than 3% to $2.58 billion [7][46] - Non-GAAP operating income grew by 6% to $700 million, and non-GAAP earnings per share rose by 16% to $1.19 [7][46] - The take rate was 14.1%, reflecting nearly 20 basis points year-over-year growth [54] Business Line Data and Key Metrics Changes - Focus category GMV grew by nearly 5%, significantly outpacing the remainder of the marketplace [8][49] - Collectibles experienced double-digit GMV growth, driven by sports trading cards and collectible card games [9][88] - Fashion remains a critical entry point, with nearly one in five new sellers and buyers coming through this category [13] Market Data and Key Metrics Changes - US GMV grew by nearly 1%, with improved trends in organic traffic and focused categories [50] - International GMV grew by nearly 2% on an FX-neutral basis, with cross-border trade contributing significantly [51] - The UK and Germany faced challenging macroeconomic conditions, but there was strength in parts and accessories and improved trends in C2C volume [51] Company Strategy and Development Direction - The company is focused on geo-specific investments and enhancing the consumer-to-consumer (C2C) experience to unlock a larger total addressable market [15][19] - The strategic focus on C2C is expected to stimulate incremental GMV, as C2C sellers typically bring unique inventory and are less price sensitive [16][31] - The company is leveraging artificial intelligence to enhance selling and buying experiences, with significant improvements in listing processes [31][34] Management's Comments on Operating Environment and Future Outlook - Management noted a dynamic macro and consumer spending environment, influenced by political news and events [48] - The outlook for Q4 anticipates GMV between $18.9 billion and $19.3 billion, with potential challenges from economic headwinds and a shorter holiday shopping period [62][66] - Management expressed confidence in the strategic initiatives driving growth, particularly in focused categories and C2C investments [43][72] Other Important Information - The company returned $881 million to shareholders through share repurchases and dividends [46][59] - eBay for Charity raised over $49 million in Q3, reflecting the community's generosity [42] Q&A Session Summary Question: E-commerce initiatives and monetization efforts - Management emphasized the strength of their position and the positive GMV growth, with confidence in the UK C2C initiative and its phased introduction [75][77] Question: Impact of AI on volume growth - Management reported that over 10 million sellers have utilized new AI tools, generating several billion dollars in cumulative GMV [82][83] Question: Focus categories and growth potential - Management confirmed ongoing strength in focused categories, particularly in collectibles and parts and accessories, with plans for continued investment [88][90] Question: Q4 one-off factors and guidance - Management acknowledged several one-time factors affecting Q4 guidance, including the US elections and a shorter holiday season, but expressed optimism about the overall momentum [110]