World Acceptance (WRLD) - 2023 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company has made underwriting adjustments to protect its $1.6 billion portfolio in response to economic uncertainty, particularly due to inflation and potential recession risks [6][7] - There was a substantial decrease in new customer originations in Q2 2023, aligning more with fiscal year 2021 levels rather than the high growth seen in fiscal year 2022 [8] - The gross yield on new customer originations has increased significantly throughout Q2 2023 and is expected to remain elevated [11][13] Business Line Data and Key Metrics Changes - The company has focused on improving credit quality, resulting in the lowest first pay default rates since the introduction of the credit grading system in late 2019 [10] - Adjustments have been made for returning and refinance customers to enhance credit performance and minimize exposure to higher risk customers [12] Market Data and Key Metrics Changes - The book-to-look ratio for new customer originations is approximately 20%, nearly half of the prior two years, indicating a more selective approach in a high demand environment [9] Company Strategy and Development Direction - The company expects muted growth in the upcoming year due to economic uncertainties and cash flow risks to customers, while continuing to invest in high credit quality customers [13][14] - The company has received a waiver from lenders regarding fixed charge coverage and is in the process of amending the debt agreement for more compliance cushion [21][22] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenges posed by inflation and potential recession but remains optimistic about generating significant cash flow in the coming operating environment [53] - The company anticipates a reduction in charge-offs in the third and fourth quarters due to improved credit quality from recent customer vintages [36][38] Other Important Information - The company has received recognition for its workplace culture, with over half of its branches located in award-winning cities [16] Q&A Session Summary Question: Discussion on lender waiver and compliance - Management confirmed that the waiver applies to the September month-end and is currently amending the debt agreement for more compliance cushion [21][22] Question: Charge-off rates and credit quality - Management explained that while first payment defaults are improving, charge-offs are currently high but expected to normalize in the coming quarters [32][36] Question: Yield trends and loan mix - Management indicated that the yield has been compressing due to a shift in loan mix, but they expect stabilization or potential increase in yields moving forward [39][42]