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Williams-Sonoma(WSM) - 2022 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported net revenues of $2.2 billion, with comparable brand revenue growth of 8.1%, a two-year comp of 25%, and a three-year comp of almost 50% [32] - Gross margin was 41.5%, down 220 basis points from the previous year, primarily due to higher outbound shipping costs and increased furniture mix [33][34] - Operating income grew 2% to $340 million, with a strong operating margin of 15.5%, only 80 basis points below last year [38] Business Line Data and Key Metrics Changes - Pottery Barn achieved a 19.6% comp growth, with a two-year stack of 35.5% and almost 60% on a three-year basis [17] - West Elm reported a 4.2% comp growth in Q3, with a two-year stack of 26.6% and 48.4% on a three-year basis [18] - The Williams-Sonoma brand experienced a negative 1.5% comp in Q3 but positive growth on a two-year and three-year basis [21] Market Data and Key Metrics Changes - The company noted strength in both franchise and company-owned businesses, particularly highlighting opportunities in India and Canada [13][14] - The B2B segment generated over $30 million in demand, marking a 17% increase from the previous year, indicating strong growth potential in an estimated $80 billion total addressable market [10][12] Company Strategy and Development Direction - The company aims to capture more market share in a fragmented industry, leveraging its multi-brand portfolio and in-house design capabilities [8][28] - Sustainability initiatives are a key focus, with goals to plant 6 million trees and recognition for ESG leadership [15][16] Management's Comments on Operating Environment and Future Outlook - Management acknowledged economic uncertainty affecting consumer behavior but expressed confidence in the company's ability to navigate challenges and take market share [26][48] - The company reiterated its fiscal year '22 guidance of mid to high single-digit revenue growth, despite the unpredictable macroeconomic environment [43][46] Other Important Information - The company ended the quarter with a cash balance of $113 million and no debt, returning over $1 billion to shareholders through dividends and share repurchases [39][40] - Merchandise inventories increased by 33% compared to last year, with ongoing efforts to manage backorders and improve inventory composition [41][42] Q&A Session Summary Question: Inventory levels and comfort with current makeup - Management indicated that inventory levels are up 33% but emphasized the importance of looking at a three-year basis for context, with ongoing efforts to improve inventory composition and location [54] Question: Demand trends and backlog clearance - Demand was described as inconsistent throughout Q3, with expectations that backlog levels will remain elevated into the first half of '23 [60] Question: Performance by brand and customer demographics - Management noted that lower-income customers are more affected by current economic conditions, while the core customer base remains affluent [64] Question: B2B sales expectations - The company remains on track to achieve $1 billion in B2B sales this year, driven by strong demand and a fragmented market [83] Question: Competitive environment and promotions - Management acknowledged increased promotions in the market but reiterated their commitment to maintaining pricing integrity and avoiding site-wide promotions [85] Question: Gross margin pressures - Various headwinds impacting gross margin include higher product costs and shipping expenses, with expectations for these pressures to continue into Q4 and the first half of '23 [88] Question: Retail performance drivers - Retail comp growth of 16.9% was driven by average unit retail (AUR) and traffic, with management optimistic about continued strong performance during the holiday season [94]