Financial Data and Key Metrics Changes - Consolidated revenue for Q3 2024 totaled 61.5 million, down 9.6% compared to last year [35] - Consolidated gross margin was 71.2%, a 220-basis-point increase year-over-year [36] - U.S. gross margin improved to 79.3%, a 70-basis-point increase from last year [36] - GAAP net loss for Q3 was 2.5 million [37] - U.S. generated 426 million in 2023 to $457 million in 2024 at midpoint [13] - The company expects a seasonal decline of only 4% from Q3 to Q4, compared to a historical average of 6% [12] Company Strategy and Development Direction - The company is focusing on U.S. marketplace growth and has made significant progress in the divestiture of its EU business [9][10] - Investments in AI technologies are a priority, with advancements expected to enhance the secondhand shopping experience [25] - The company aims to be the underlying infrastructure for the majority of resale on the internet [23] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in returning to growth and profit targets, citing improved customer acquisition and retention metrics [14][16] - The company anticipates a highly promotional Q4 but is optimistic about underlying fundamentals returning [39] - For 2025, the company expects U.S. net revenue growth to be flat to slightly up, with plans for free cash flow positivity [40] Other Important Information - The company is targeting to close the EU divestiture transaction by year-end [10] - Cash flow from operations in the U.S. was positive, with expectations for full-year positive cash flow in 2024 [18][38] Q&A Session Summary Question: What KPIs give confidence for raising expectations for Q4? - Management highlighted improved gross margins and contribution margins as key indicators of confidence [47] Question: How will resources be allocated in a U.S.-only business? - Focus will be on U.S. fundamentals, with increased investments in marketing and operations to drive growth [52][54] Question: Is AI driving new buyers and retention? - AI initiatives are enhancing customer experience and conversion rates, contributing to improved buyer acquisition and retention [55] Question: Will marketing investments increase next year? - Management plans to continue investing in marketing while maintaining efficiency in customer acquisition costs [62]
ThredUp(TDUP) - 2024 Q3 - Earnings Call Transcript