
Financial Data and Key Metrics Changes - Revenues increased by 6% to nearly €150 billion, with operating profit rising by 25% compared to the previous year [7][8] - Shareholders' net income slightly decreased due to a €2.8 billion charge related to litigation and structured alpha [8][47] - The solvency ratio for 2021 stands at 209%, even after accounting for structured alpha impacts [9][49] - Return on equity (ROE) is reported at 10.6%, down from 14.9% before the structured alpha charge [9][47] Business Line Data and Key Metrics Changes - Property and Casualty (P&C) segment achieved an operating profit of €5.7 billion, with a combined ratio of 93.8% [46][49] - Life segment reported an operating profit of €5 billion, with a new business margin exceeding 3% [46][64] - Asset management delivered an operating profit of €3.5 billion, with a strong reduction in the cost-to-income ratio [46][76] Market Data and Key Metrics Changes - The P&C segment experienced a growth rate of 4% for the year, recovering from a negative growth in the first quarter [55] - The investment income exceeded expectations, contributing positively to the overall performance [46][49] - The life business is becoming accretive to the solvency ratio development, with strong organic capital generation [50][64] Company Strategy and Development Direction - The company is focused on transforming its balance sheet to be more capital efficient and less volatile, particularly in the life insurance segment [6][10] - There is a commitment to driving growth through a combination of life and asset management, leveraging competitive advantages [24][26] - The company aims to maintain a string of pearls acquisition strategy to strengthen market positions across various regions [42][80] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to absorb shocks and reduce volatility in the future [7][9] - The outlook for 2022 is set at €13.4 billion in operating profit, with expectations for continued growth across segments [79][80] - Management emphasized the importance of managing tail risks and improving combined ratios in the P&C segment [34][87] Other Important Information - The company announced a €1 billion share buyback program, expected to be completed by summer 2022 [10][84] - There is a strong focus on ESG initiatives, with progress towards achieving set targets for 2024 and beyond [54][72] Q&A Session Summary Question: Share buyback timing and expectations - The share buyback of €1 billion is expected to be completed by summer 2022 [84] Question: Capital Markets Day targets and baseline - The target for operating profit growth is deemed achievable, with a baseline slightly higher than previously indicated [84] Question: Focus areas in non-life businesses - Turkey's high combined ratio is noted, but the investment income remains strong, indicating operational success [85][87]