Financial Data and Key Metrics Changes - The company reported third quarter net sales of 119.1million,adeclineof3.644.6 million, with an adjusted EBITDA margin of 37.5%, down from 41.7% a year ago [8][45] - The company revised its fiscal year 2024 guidance, now expecting net sales in the range of 405millionto415 million, down from the previous range of 435millionto463 million [9][48] Business Line Data and Key Metrics Changes - Specialty retail sales decreased by 1.3% year-over-year to 42.6million,reflectingincreasedcompetitiveintensity[41]−Professionalchannelnetsalesfellby12.642.2 million, primarily due to weaker international demand [41] - Direct-to-consumer sales increased by 6.8% year-over-year to 34.3million,drivenbystrongsell−inaheadofamajorcustomerpromotion[42]MarketDataandKeyMetricsChanges−Theinternationalbusinessunderperformedexpectations,leadingtoarevisioninguidance[8][49]−TheU.S.marketshowedconsistentsell−throughtrendsatkeyaccounts,butoveralldemandliftfromnewmarketinginvestmentshasnotyetmaterialized[40][50]CompanyStrategyandDevelopmentDirection−Thecompanyisfocusingonatransformationstrategyfor2024,prioritizinglong−termhealthandbuildingastrongerfoundation[9][10]−Keystrategicinitiativesincludemaximizingsalesandmarketinginvestments,strengtheningcapabilitiesandculture,anddevelopingalong−termroadmap[21][34]−Thecompanyisrationalizingitsinternationaldistributornetworktoenhancebrandequityandstreamlineoperations[14][62]Management′sCommentsonOperatingEnvironmentandFutureOutlook−Managementacknowledgedthatthebeautymarketremainshealthybuthighlycompetitive,withexpectationsofincreasedpromotionalactivityduringtheholidayseason[19][20]−Thecompanyisoptimisticaboutitsbrandstrengthandthepotentialforfuturegrowthdespitecurrentchallenges[11][36]−Managementemphasizedtheimportanceofmarketinginvestmentsforlong−termsuccessandbrandpositioning[20][55]OtherImportantInformation−Theadjustedgrossprofitmarginimprovedto70.8538.8 million in cash and cash equivalents, indicating strong cash generation capabilities [47] Q&A Session Summary Question: Insights on overall consumer health and international business - Management noted that salon visits have not changed significantly, and there is a need to support stylists to encourage more frequent visits [59] - The enthusiasm for the brand remains strong internationally, but closer partnerships with distributors are necessary for better market penetration [61][62] Question: Expectations for marketing efforts to yield results - Management indicated that while new product launches are showing promise, a broader lift across the entire portfolio is still needed [63][64] Question: Impact of international realignment on sales - International business is the primary driver of the revised fourth quarter guidance, with expectations for stabilization in the future [67][68] Question: Cost structure and SG&A guidance - Management confirmed that continued investment in marketing is essential, even as SG&A expenses are expected to rise [71][72] Question: Competitive landscape and consumer confusion - Management acknowledged the need for clearer communication of the brand's unique science and efficacy to combat consumer confusion [87][89]