Rakuten Group(US:RKUNY)2024-11-16 15:14Rakuten Mobile & Subscribers - Rakuten Mobile achieved its first quarterly profit since the start of full-scale MNO investment, with JPY 12.3 billion in operating income for Q3/24 [9, 10] - Total Rakuten Mobile subscribers reached 8.12 million lines as of November 10, 2024 [5] - Rakuten Mobile subscribers use +2.45 more services than non-subscribers [24, 26] - Rakuten Mobile's MNO service revenue increased +42.2% YoY in Q3/24 [100] - Rakuten Mobile's adjusted MNO churn rate was 1.09% as of Q3/24 [100] Financial Performance - Q3/24 consolidated revenue reached JPY 566.7 billion, a +9.3% YoY increase [40] - FinTech segment revenue increased +12.8% YoY, reaching JPY 208.2 billion [41, 72] - Q3/24 consolidated Non-GAAP operating income increased by JPY 26.5 billion YoY, a +57.2% increase [49] - Q3/24 consolidated EBITDA achieved profitability at JPY 92.2 billion, a +159.1% YoY increase [53, 54] FinTech Segment - Rakuten Card shopping GTV increased +12.7% YoY to JPY 6.0 trillion [75] - Rakuten Securities general accounts increased +20.3% YoY to 11.65 million [75] - Rakuten Bank accounts increased +12.6% YoY to 16.19 million [75] AI Initiatives - AI implementation led to a 31% reduction in customer support costs at Rakuten Mobile [36] - Rakuten is driving groupwide productivity enhancement through the "Triple 20" project, aiming for a 20% improvement in operational, marketing, and client productivity [35]