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Destination XL (DXLG) - 2024 Q3 - Earnings Call Transcript

Financial Data and Key Metrics - Net sales for Q3 2024 were 107.5million,downfrom107.5 million, down from 119.2 million in Q3 2023, primarily due to an 11.3% decrease in comparable sales [58][59] - Comparable sales declined 11.3% for the quarter, with stores down 9.9% and direct sales down 14.7% [15] - Gross margin for Q3 was 45.1%, down 240 basis points from 47.5% in Q3 2023, largely due to increased store occupancy costs [63][65] - Adjusted EBITDA for Q3 was 1% of sales, compared to 7.3% in Q3 2023, with full-year adjusted EBITDA margin expected to be around 4.5% [71] Business Line Performance - Sportswear accounted for approximately 76% of sales, tailored clothing 20%, and footwear 4% [25] - Sales mix shifted towards private label and lower-priced brands, with private brands gaining over a full percentage point in sales mix [24] - New stores opened in Q3 included locations in Phoenix and Houston, bringing the total to seven new stores since the beginning of 2023, with four more planned by year-end [26][27] Market Performance - Sales in November continued to show low to mid-teens negative comps, reflecting ongoing softness in big and tall consumer demand [14] - The company observed a shift in consumer behavior towards lower-priced goods and promotions, with customers gravitating towards entry-level and private brands [11][12] - Despite the challenging environment, the company believes it is gaining share of wallet from other big and tall retailers [13] Strategic Direction and Industry Competition - The company is focusing on long-term strategic initiatives, including a new loyalty program, a revamped e-commerce platform, and customer segmentation to drive growth [32][39][43] - A new price match guarantee was introduced to remain competitive with national brands offering richer discounts [25] - The company is monitoring the impact of GLP-1 weight loss drugs on its customer base, with no significant impact observed yet [54][57] Management Commentary on Operating Environment and Outlook - Management acknowledged ongoing macroeconomic challenges, with consumers holding tight to their wallets and prioritizing value-driven purchases [10][60] - The company expects Q4 comp sales to improve to mid-single-digit declines, driven by better year-over-year comparisons and strategic promotions [61][87] - Management remains optimistic about future growth, citing new initiatives, a new e-commerce platform, and potential improvements in consumer sentiment [30][31] Other Key Information - Inventory levels at the end of Q3 were 89.1million,down10.789.1 million, down 10.7% from 99.9 million in Q3 2023, reflecting disciplined inventory management [21][64] - The company repurchased 3.6 million shares for 10.2millioninQ3,with10.2 million in Q3, with 4.8 million remaining under its share repurchase program [77] - Free cash flow before store development costs was 2.5 million year-to-date, with a focus on balancing long-term returns and short-term fiscal responsibility [78] Q&A Session Summary Question: Implied Q4 guidance and promotional strategy - The company expects Q4 comp sales to improve to mid-single-digit declines, driven by better year-over-year comparisons and strategic promotions [86][87] - Promotions are largely baked into guidance, with some flexibility for unplanned opportunities like weather-driven sales [89][90] Question: Competitive dynamics with national brands - The company introduced a price match guarantee to remain competitive with national brands offering richer discounts [90][91] - Relationships with national brands vary, with some offering vendor allowances or guaranteed margins, while others are promoting heavily to move inventory [90] Question: Market share and competitive positioning - The company believes it is gaining share of wallet from other big and tall retailers, based on aggregated anonymous data and credit card information [92][93] - The company's assortment is focused on moderate to upper-moderate price points, with limited direct competition from lower-end retailers [93] Question: Product margins and assortment strategy - Lower-priced private brands have higher margins, making the shift towards these products beneficial for profitability [99] - The company plans to introduce new national brands in spring 2025 to address lower price points while maintaining its core assortment [99] Question: Brand awareness and advertising results - Brand awareness metrics showed modest improvements in Q2, but the company has pulled back on national brand campaigns due to challenging ROAS [100] - A new video campaign will be launched on streaming platforms to drive awareness, with hopes of going viral [100] Question: SG&A and store hours - SG&A expenses decreased by 600,000 in Q3, primarily due to reduced advertising costs [68] - Store hours will see minimal extensions during the holiday season, as extended hours have not shown significant incremental sales [103]