跨境通(002640) - 投资者关系管理制度（2024年11月）

Group 1: Objectives of Investor Relations Management - Enhance communication between the company and investors to improve understanding and recognition [2] - Establish a stable and high-quality investor base for long-term market support [3] - Promote a corporate culture that respects and serves investors [3] - Maximize overall company benefits and shareholder wealth [3] Group 2: Principles of Investor Relations Management - Compliance principle: Adhere to legal and regulatory requirements in information disclosure [4] - Equality principle: Treat all investors fairly, especially small and medium investors [4] - Proactivity principle: Actively engage with investors and respond to their needs [4] - Integrity principle: Maintain honesty and responsibility in investor relations activities [4] Group 3: Responsibilities and Structure - The board secretary is responsible for organizing and coordinating investor relations management [5] - The securities affairs department handles daily investor relations tasks under the board secretary's leadership [5] - All company departments and employees must assist in investor relations management [6] Group 4: Communication Methods with Investors - Announcements, including periodic and temporary reports [7] - Annual report presentations and shareholder meetings [7] - Company website and analyst meetings [9] - One-on-one communication and telephone consultations [9] Group 5: Information Disclosure and Transparency - The company should voluntarily disclose information beyond legal requirements to aid investor decision-making [10] - Any predictive information disclosed must include clear warnings about associated risks [14] - The company must update previously disclosed information if significant changes occur [11] Group 6: Training and Conduct Standards - Employees involved in investor relations must possess good character, professional knowledge, and communication skills [8] - Prohibited actions include disclosing non-public significant information or making misleading statements [5]