Financial Data and Key Metrics Changes - In Q4 2024, the company reported net income of 23millionor0.80 per diluted share on total revenue of 666million[32]−AdjustednetincomeforQ4was32 million or 1.12perdilutedshare,comparedto17 million or 0.60perdilutedshareinQ42023[33]−Forthefullyear2024,revenuesgrewby1060 million or 12%, with pretax income rising by 18millionor6528 million or 50%, driven by higher transaction sizes and volumes [35] - Real Estate Solutions segment operating revenues improved by 26million,butpretaxincomedeclinedduetovendorpriceincreasesandelevatedemployeecosts[37]MarketDataandKeyMetricsChanges−Existinghomesaleswereatmulti−decadelows,withthehousingmarketneedingsignificantimprovementtoreturntonormallevels[15][17]−Thecompanyexpectsthehousingmarkettoremainchoppyin2025,withatransitiontomorenormalexistinghomesalesanticipatedinthesecondhalfoftheyear[17][18]CompanyStrategyandDevelopmentDirection−Thecompanyisfocusedonexpandingitsmarketshareintargetedmetropolitanstatisticalareas(MSAs)throughbothorganicandinorganicmeans[20]−InvestmentsintalentacrossCommercialoperationsareaimedatmaximizinggrowthpotential[22]−Thecompanyaimstoachievelowdouble−digitpretaxmarginsasthemacromarketreturnstohistoricallynormallevels[29]Management′sCommentsonOperatingEnvironmentandFutureOutlook−Managementacknowledgedthechallengesposedbythehousingmarketbutexpressedoptimismaboutthecompany′sgrowthplansandresilience[7][15]−ThecompanyanticipatesmodestgrowthintheCommercialsegmentfor2025,withafocusonspecificsectorslikedatacenters[46][48]−ManagementexpectscontinuedmomentuminRealEstateSolutionsasmarketconditionsimprove[26]OtherImportantInformation−Thecompanyannouncedacashdividendincreaseto2 per share, reflecting its strength and commitment to shareholders [13] - Total cash and investments at year-end were approximately 380million,withafullyavailable200 million line of credit [39] Q&A Session Summary Question: Expectations for Commercial growth in 2025 - Management expects modest growth in the Commercial segment for 2025, with uncertainty in the market [45][46] Question: Margins in Real Estate Solutions segment - Management indicated that pricing changes are being implemented, and margins are expected to improve as client relationships mature [52][54] Question: Loss provision rate expectations - Management tightened the loss provision rate expectations to low 4%, citing favorable macro conditions [70][74] Question: Investment income expectations - Management expects investment income to remain stable in the $13 million range, with potential fluctuations based on market conditions [76]