新致软件-AI-纪要

Summary of Conference Call Records Company: 新致软件 (New Zhi Software) Key Points on AI Applications in the Insurance Industry - Initial AI applications by New Zhi Software focused on internal systems of insurance companies, such as document compliance and data processing, to navigate regulatory uncertainties and validate the effectiveness of large models [2][3] - The company achieved success in sales assistance through deep exploration of niche scenarios and data accumulation, including sales queue management and protection gap analysis [2][7] - In the health insurance sector, New Zhi Software utilized large model technology to enhance underwriting and claims efficiency, successfully implemented at JD Life Insurance and undergoing POC testing at Sunshine Insurance and China Life [2][8] - The document verification product developed by New Zhi Software addresses the systematic handling of regulatory rules in the insurance industry, with a system co-developed with China Life Property already deployed in multiple companies [2][11] Core Capabilities of AI Applications - New Zhi Software focuses on core capabilities such as the development of DeepSeek technology, which has increased demand for local deployment among clients [4][15] - The company emphasizes that AI technology barriers mainly lie in data and industry energy consumption, maintaining a competitive edge through cross-company data collaboration [4][19] Marketing AI Agents and Sales Efficiency - Marketing AI agents are designed to assist agents in sales activities by providing instant answers to customer inquiries, thus improving sales success rates [5][6] - The company has built a dedicated data team to support marketing AI agents by collecting and accumulating data related to insurance products and customer inquiries [5] Innovations in Claims Processing - Traditional claims processes faced challenges in customer experience and regulatory compliance, which were improved through the implementation of a large model pre-audit function that guides customers in submitting materials [9] Collaboration and Risk Management - The risk control robot developed in collaboration with China Life Property enhances risk management efficiency through real-time monitoring and early warning of potential risks [10] Challenges and Solutions in BI Tools - Smart BI tools face challenges in the financial industry due to varying customer data platforms and indicator systems, leading to the need for high customization [14] Future Expansion Plans - New Zhi Software plans to expand its service range beyond existing document verification and smart BI tools, exploring more application scenarios and continuously adjusting product strategies to meet diverse customer needs [17] Market Trends and AI Development - The future of AI technology in the financial sector is expected to focus on simplifying thought processes, increasing transparency, and enhancing business involvement [21] Investment Research Applications - Investment research applications include generating research reports and structured data collection, with a focus on personalized client needs rather than standardized products [22][25] Conclusion - New Zhi Software is positioned to leverage its AI capabilities to address specific challenges in the insurance industry, enhance operational efficiency, and expand its market presence through innovative solutions and strategic collaborations.