Financial Data and Key Metrics Changes - Statutory profit after tax for 2024 was £4.5 billion, or £5 billion excluding the Q4 motor provision, equating to a return on tangible equity of 12.3%, or 14% ex-motor [19] - Net income for the full year was £17.1 billion, with a net interest margin of 2.95% and 9% growth in other operating income [20] - Operating costs for the year were £9.4 billion, up 3% year-on-year, with an impairment charge of £433 million, resulting in an asset quality ratio of 10 basis points [21][47] Business Line Data and Key Metrics Changes - Group lending balances increased to £459 billion, up £9 billion or 2% in the year, with strong mortgage growth of £6.1 billion [23][33] - Other asset books showed solid performance, with combined balances for cards, unsecured loans, and motor up £2.8 billion, or 8% [35] - Total deposits increased by over £11 billion, or 2%, to £483 billion, with retail balances up £11 billion [37] Market Data and Key Metrics Changes - The UK housing market showed signs of recovery, with the mortgage book growing by £6.1 billion in 2024 [33] - The macroeconomic outlook remains stable, with GDP growth forecasted at 1% for 2025 and modest house price growth of around 2% [60] Company Strategy and Development Direction - The company is in the first phase of a five-year strategic transformation, focusing on growth, efficiency, and digital leadership [2][76] - Strategic priorities include enhancing customer propositions, driving revenue growth, and maintaining cost efficiency, with a target of a cost-to-income ratio below 50% by 2026 [95] - The company aims to leverage technology and data to improve customer engagement and drive business outcomes [98] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in delivering higher, sustainable returns, with expectations for net interest income to grow to around £13.5 billion in 2025 [30][74] - The company anticipates further robust lending and deposit growth, despite some pressures from deposit churn and mortgage refinancing [31][74] - The management highlighted a supportive economic backdrop for growth, with a focus on high-value areas such as housing and infrastructure [108] Other Important Information - The company announced a final ordinary dividend of 2.11p per share, totaling 3.17p, which is a 15% increase from the prior year [70] - A share buyback of £1.7 billion was also announced, contributing to a total distribution of up to £3.6 billion for 2024 [71] Q&A Session Summary Question: What are the expectations for net interest income in 2025? - The company expects net interest income to grow to around £13.5 billion, up about £700 million from last year, supported by robust lending and deposit growth [30] Question: How is the company addressing the motor finance provision? - An additional £700 million provision was taken for potential remediation costs related to motor commission arrangements, following a recent court judgment [52] Question: What is the outlook for asset quality? - Asset quality remains strong, with an expected asset quality ratio of circa 25 basis points for 2025 based on stated economic assumptions [56]
Lloyds Banking Group(LYG) - 2024 Q4 - Earnings Call Transcript