Financial Performance and Key Metrics - Revenue for Q4 2024 was $481 million, representing a year-over-year growth of 95%, while total revenue for the fiscal year 2024 reached $1.5 billion, reflecting a 69% increase [38][39] - Adjusted EBITDA for Q4 2024 was $54 million, with adjusted EBITDA margins exceeding 11%, and for the full year, adjusted EBITDA was $177 million, with margins more than doubling year-over-year to 12% [45][49] - Net income for Q4 2024 was $26 million, marking the company's first full year of GAAP profitability, with total free cash flow generated in 2024 amounting to nearly $200 million [50][49] Business Line Performance - Total subscribers on the platform increased by 45% to over 2.2 million in Q4 2024, with over 55% subscribing to at least one personalized solution [39] - The men's and women's dermatology segments saw subscriber growth of over 55% and 100% year-over-year, respectively [40] - The oral-based weight loss offering launched in Q4 2023 achieved a revenue run rate of over $100 million within seven months, while the GLP-1 offering generated over $225 million in incremental revenue for 2024 [41][42] Market Data and Key Metrics - Revenue outside of the GLP-1 offering increased by 43% year-over-year to $1.2 billion in 2024, indicating strong growth in personalized treatments [39] - Monthly online average revenue per subscriber rose by 38% year-over-year to $73 in Q4 2024, driven by the scaling of GLP-1s and a shift towards premium personalized offerings [44] Company Strategy and Industry Competition - The company aims to transform healthcare by leveraging technology and personalization, with a focus on expanding diagnostic capabilities and personalized treatment offerings [6][14] - Recent acquisitions, including whole body lab testing facilities and a peptide facility, are expected to enhance the company's service offerings and supply chain resilience [8][19] - The company plans to invest in technology to support increased patient visits and enhance the efficiency of care delivery [72] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's growth trajectory, aiming to reach 10 million subscribers within the next five to six years [68] - The company anticipates revenue for Q1 2025 to be between $520 million and $540 million, representing a year-over-year increase of 87% to 94% [55] - For the full year 2025, revenue is expected to range from $2.3 billion to $2.4 billion, reflecting a year-over-year increase of 56% to 63% [56] Other Important Information - The company is committed to maintaining transparency and compliance with regulatory requirements, particularly regarding the compounding of medications [30][32] - The company plans to continue its focus on addressing the obesity epidemic in America, with expectations of significant contributions from its weight loss specialty [27][28] Q&A Session Summary Question: What are the top strategies to reach tens of millions of subscribers? - Management believes achieving 10 million subscribers is feasible within five to six years, focusing on expanding categories, personalized treatments, and technology investments [68][71] Question: How is Hims leveraging AI and data analytics? - AI is central to enhancing telehealth offerings and personalized treatments, with plans for AI-driven diagnostics and automation to improve patient outcomes [74][76] Question: What happens to patients currently on commercial semaglutide? - Patients will be notified to seek alternative options, with the platform offering oral medications and personalized solutions as alternatives [110] Question: What are the expectations for liraglutide and oral weight loss drugs? - The oral weight loss business remains strong, with liraglutide expected to contribute significantly later in the year [100][97] Question: Can you provide insights on the Hers platform's growth? - The Hers platform benefits from marketing strategies and personalization learnings from Hims, with strong performance in dermatology and mental health categories [105]
Hims(HIMS) - 2024 Q4 - Earnings Call Transcript