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Vertex(VERX) - 2024 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - In Q4 2024, Vertex reported revenue of $178.5 million, a 15.2% increase year-over-year, and adjusted EBITDA of $38.1 million, up 21.3% compared to the same quarter last year [6][34][43] - For the full year, total revenue reached $668.8 million, reflecting a 16.5% increase from 2023 [34] - Subscription revenue in Q4 increased by 16.8% to $152.6 million, while full-year subscription revenue was $567.1 million, up 17.9% year-over-year [36][34] - Annual recurring revenue (ARR) grew nearly 18% to $603.1 million by the end of the quarter [6][37] Business Line Data and Key Metrics Changes - Cloud revenue for Q4 was $76.9 million, a 27% increase year-over-year, with full-year cloud revenue at $276 million, up 28.6% [36][37] - Services revenue in Q4 grew by 6.8% to $25.9 million, with full-year services revenue at $99.7 million, an 8.8% increase [36][34] - The average annual revenue per customer (AARPC) for Vertex standalone increased by 14.8% year-over-year to $136,000 [8][40] Market Data and Key Metrics Changes - The company noted a healthy increase in new logo revenue in Q4, contributing positively to the revenue mix and impacting net revenue retention (NRR) [38][39] - NRR was reported at 109%, down from 113% in the previous year, attributed to a strong comparison from Q4 2023 [38][39] - Gross revenue retention (GRR) remained stable at 95%, within the targeted range of 94% to 96% [10][39] Company Strategy and Development Direction - Vertex is focusing on the ongoing migration cycles of Oracle, Cloud, and SAP S/4HANA, which are expected to drive future growth [5][20] - The company is accelerating investments in e-invoicing and expanding its go-to-market capacity to capture new opportunities in the evolving VAT landscape [16][18] - Vertex aims to leverage its competitive advantages in the enterprise indirect tax software market, emphasizing its extensive tax content database and strong relationships with major ERP vendors [11][12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the pipeline for 2025, noting no slowdown in SAP activity and an increase in pipeline visibility [57][58] - The company anticipates a rebound in NRR above 110% throughout 2025, supported by increased cross-sell opportunities [8][39] - Management highlighted the importance of addressing the complexities of indirect tax compliance, which continues to drive demand for Vertex's solutions [30][15] Other Important Information - Vertex's free cash flow for Q4 was $17.9 million, with a full-year total of $77.7 million, a significant increase from $6.1 million in 2023 [44] - The company ended Q4 with over $296 million in unrestricted cash and cash equivalents, along with $300 million of unused availability under its line of credit [45] - Vertex plans to invest approximately $16 million to $20 million in e-invoicing and $10 million to $12 million in R&D for AI-related initiatives in 2025 [48][49] Q&A Session Summary Question: Insights on ERP migrations and pipeline development - Management confirmed strong relationships with Oracle and SAP, with no observed slowdown in SAP activity and an increase in pipeline as they entered 2025 [57][58] Question: Margin outlook and investment rationale - Management explained the decision to increase spending on ecosio and R&D, emphasizing the need to prepare for future growth despite a temporary impact on margins [60][64] Question: Drivers of gross margin improvement - Management noted that revenue true-ups contributed to higher margins in Q4, but advised caution in extrapolating these margins into the future [68][72] Question: Services revenue expectations for 2025 - Management indicated a strategy to keep services growth flat, focusing on enhancing customer experience rather than driving revenue [74] Question: AI product investments and monetization timeline - Management expects smart categorization to generate ARR lift in 2025, with a focus on advancing data management capabilities [81][83] Question: Ecosio customer adoption and market strategy - Management highlighted a mix of customer sizes and geographies adopting ecosio, with a focus on expanding product offerings and market presence [95][98] Question: Demand environment and deal flow - Management reported a healthy demand environment, with processes in place to minimize surprises in revenue recognition [137][138]