Financial Data and Key Metrics Changes - Reported revenue for Q4 2024 was 678 million, reflecting a decline of 14% due to expected weakness in hardware sales [36] - Software and services revenue declined 2% to 114 million, with margin expanding 850 basis points to 16.7% [38][39] - Total adjusted free cash flow unrestricted was 91 million, while services revenue also increased 3% to 211 million due to hardware decline [40] - In the retail segment, software revenue declined 3% to 193 million, leading to a total segment revenue decline of 15% to 500 billion in payments through point-of-sale systems in 2024 [19] - The company plans to launch several enterprise platform solutions in 2025, with a focus on enhancing capabilities for existing customers and attracting new ones [14] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about growth opportunities in both restaurant and retail segments, highlighting strong demand for next-generation solutions and services [64][106] - The company anticipates a decline in revenue in Q1 2025 due to a significant hardware refresh from a major retail customer, but expects adjusted EBITDA to demonstrate high-teens growth compared to Q1 2024 [53] - Management acknowledged challenges in the hardware market due to customers delaying refreshes, but noted that the rate of revenue decline is expected to moderate as the year progresses [84] Other Important Information - The company repurchased 4 million shares for approximately 208 million, with expectations of a cash flow benefit from the ODM transition [51] Q&A Session Summary Question: Timing and benefits of the payments agreement - Management expects the new payment system to be operational by the end of summer 2025, with significant revenue potential from the agreement with Worldpay [60][61] Question: Opportunities in 2025 - Management highlighted untapped potential in next-generation solutions and recurring revenue models, with significant customer interest in upcoming product launches [64] Question: Software services outlook and licensing exposure - Management indicated that approximately 40 million of one-time software license revenue remains, but this will diminish as the company shifts to subscription models [74][75] Question: Hardware outlook and revenue comparisons - Management noted that hardware revenue is expected to decline significantly due to customer delays in refreshes, but anticipates a moderation in revenue decline as the year progresses [84] Question: Government contract details - A longstanding relationship with the Defense Commissary Agency was expanded, with incremental revenue expected to ramp up towards the end of Q1 2025 [89] Question: Retail environment and growth expectations - Management reported active conversations and opportunities in the retail market, with a focus on improving efficiencies and addressing shrinkage issues [102][106]
NCR Voyix Corp(VYX) - 2024 Q4 - Earnings Call Transcript