Financial Performance - Group revenue reached £5.587 billion, a 3.9% increase at constant exchange rates (CER), with organic revenue growth of 2.8%[11] - Adjusted profit before tax (PBT) was £703 million at actual exchange rates (AER)[11] - Free cash flow was £410 million, representing an 80% adjusted free cash flow conversion rate[11, 23] - The company is targeting a post-integration North American margin of over 20%[29] Regional Performance - North America revenue was £3.347 billion, up 1.3%, with organic revenue growth of 1.5%[10, 24] - International revenue (excluding North America and France Workwear) was £2.0 billion, up 8.3%[10, 11] - Pest Control organic growth was 5.3%[11] North America Integration and Strategy - The company is working to complete the Terminix integration by the end of 2026[17, 65, 85] - Full branch integration is scheduled to restart in early H2, with a target completion by the end of 2026[17] - The company plans to exceed 500 branches, including new satellite branches, in North America[17, 82, 88] - The company is retaining 9 regional brands as part of a multi-brand strategy[17] Customer and Colleague Retention - Group colleague retention was 86.6%, a 2.4% increase compared to 2023[11, 98] - Group customer retention was 82.8%, a 0.5% increase compared to 2023[11, 98] - North America customer retention improved to 80.1% in 2024, with over 81% in Q4[11, 27, 71] Pest Control Business - Pest Control revenue grew by 2.9% to £4.4 billion, with 2.5% organic growth[35] - The company has installed 500,000 PestConnect units[11, 35, 103]
Rentokil(RTO) - 2024 Q4 - Earnings Call Presentation