Financial Data and Key Metrics Changes - Total revenue for Q4 2024 was 10.2million,down2313.3 million in Q4 2023 [35] - Full year 2024 net sales were 43.4million,adecreaseof4072.6 million in 2023 [35] - Gross margin for Q4 2024 was 44.2%, down from 48% in the prior year [42] - Full year gross margin was 49.5%, compared to 52.9% in 2023 [42] - Net loss for Q4 2024 was 8millionor0.79 per diluted share, compared to a net loss of 62,000or0.01 per share in the year-ago period [55] Business Line Data and Key Metrics Changes - Food Service Technology (FST) revenue for Q4 was 4.3million,approximatelyflatsequentiallybutdown910.8 million, down about 3% compared to 2023 [37] - Casino and gaming revenue for Q4 was 4.8million,up14411,000 [39] - TransAct Services Group (TSG) sales for Q4 were 759,000,down7347 million and 52million,withadjustedEBITDAexpectedtorangefrombreakeventoanegative2 million [30] - Management acknowledged the complexities of operating two distinct business lines and the challenges in evaluating their respective market opportunities [79] Other Important Information - The company completed the rollout of the Epic TR80 thermal roll printer, which is expected to fuel additional sales in the casino and gaming sector [20] - The company has a solid balance sheet, finishing the year with 14.4millionincash,upfrom2.1 million at the end of 2023 [57] Q&A Session Summary Question: How much of the FS terminal installations in the quarter were from the large QSR customer? - The large QSR customer contributed a decent chunk of the installations, but it was not more than half [63] Question: What is the outlook for the casino and gaming segment in 2025? - The company expects a stronger year in 2025 for both domestic and international markets [71] Question: What complexities are involved in the strategic review process? - The complexity arises from managing two different business lines and the need to evaluate their respective market opportunities [79]