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The Hanover Insurance (THG) - 2025 Q1 - Earnings Call Presentation

Financial Performance - The company reported net income of $1282 million, or $350 per diluted share[5,6] - Operating income reached $1418 million, translating to $387 per diluted share[5,6] - The company achieved a net return on equity of 174% and an operating return on equity of 172%[5,6] - Net investment income increased by 183% to $1061 million, driven by higher earned yields and cashflows[5,10] Underwriting Results - The combined ratio was 941%, with a combined ratio excluding catastrophes at 878%[5] - Catastrophe losses amounted to $956 million, contributing 63 points to the combined ratio[5,10] - Net premiums written grew by 39%[5] Segment Performance - Core Commercial net premiums written increased by 38% to $6046 million, but the combined ratio increased to 1034%[11] - Specialty net premiums written increased by 54% to $3583 million, with a combined ratio of 877%[19] - Personal Lines net premiums written increased by 30% to $5479 million, and the combined ratio improved significantly to 897%[27] Growth and Pricing - Personal Lines renewal price increases were 131%, with rate increases of 118%[5] - Core Commercial renewal price increases were 111%, with rate increases of 91%[5] - Specialty renewal price increases were 84%, including rate increases of 59%[5]