Financial Data and Key Metrics Changes - For Q4 2024, global system-wide restaurant sales were $1.23 billion, down approximately 8% in constant currency, primarily due to an additional week of operation in the prior year [29] - Total revenues for Q4 were $531 million, down 7% from last year, but excluding the impact of the extra week, revenue was largely flat [35] - Adjusted operating income for Q4 was $37 million, down $10 million from a year ago, with an adjusted operating income margin of 7%, down from 8.3% in 2023 [37] Business Line Data and Key Metrics Changes - North America comparable sales were down 4% in Q4, showing a 120 basis points sequential improvement from Q3 [31] - International comparable sales were up 2% year-over-year in Q4, with strong performance in key markets like the Middle East [34] Market Data and Key Metrics Changes - Domestic average unit sales in North America were approximately $1.1 million in 2024 [23] - The North America market remains a significant development opportunity, with plans to open between 85 and 115 new restaurants in 2025 [48] Company Strategy and Development Direction - The company is focusing on franchisee profitability and operational excellence, with strategic priorities including product innovation, marketing amplification, and enhancing customer experience [10][11] - In 2024, the company opened over 300 new restaurants globally, marking a significant growth milestone [23] - The company plans to invest approximately $25 million in marketing in 2025, focusing on both corporate and franchise markets [17][81] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's strategy to accelerate sales and drive long-term growth opportunities, despite a challenging operating environment [41] - For 2025, the company expects system-wide sales to increase between 2% and 5%, with North America comparable sales anticipated to be flat to up 2% [42] Other Important Information - The company plans to report adjusted EBITDA as a key performance measure starting in 2025, with an anticipated range of $200 million to $220 million [44] - The loyalty program has seen significant improvements, with approximately 50% of loyalty orders now redeeming rewards, up from 21% a year ago [21] Q&A Session Summary Question: Industry expectations for 2025 and performance relative to the industry - Management acknowledged a value-focused environment and expects the pizza category to be flattish to slightly down, but believes initiatives in loyalty and marketing will help gain market share [57][58] Question: International growth and market penetration - Management highlighted a focus on nine key international markets, indicating that they are not near saturation and see significant growth potential [68][70] Question: EBITDA guidance and investment breakdown - Management confirmed that the EBITDA guidance includes up to $25 million in marketing investments, with a focus on both corporate and franchise markets [76][81] Question: Development incentives and franchisee profitability - Management confirmed the three-year abatement for development incentives and emphasized the importance of balancing value perception with franchisee profitability [120][121] Question: Organic delivery channel improvement - Management noted a sequential improvement of 200 basis points in the organic delivery channel, indicating positive trends [130] Question: Development pipeline and net openings - Management indicated expectations for flat net openings in North America and 80 to 100 net openings internationally, with increased refranchising activity [130]
Papa John’s(PZZA) - 2024 Q4 - Earnings Call Transcript