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Redfin(RDFN) - 2024 Q4 - Earnings Call Transcript
RedfinRedfin(US:RDFN)2025-02-28 01:57

Financial Data and Key Metrics Changes - The company's fourth quarter revenue was $244 million, up 12% year-over-year, marking the fourth consecutive quarter of growth [8] - Adjusted EBITDA loss for the fourth quarter was $3 million, an improvement from a loss of $13 million in the prior year, with a full year adjusted EBITDA loss of $27 million, improving by $53 million over 2023 [9][30] - Net loss for the fourth quarter was $36 million, compared to a net loss of $23 million in the prior year, which was below the guidance range [31] Business Line Data and Key Metrics Changes - Real estate services generated $149 million in revenue, up 12% year-over-year, with brokerage revenue increasing by 13% [32] - The rentals segment posted revenue of $52 million, a 5% increase, marking its ninth consecutive quarter of growth [35] - The mortgage segment generated $30 million in revenue, up 15% year-over-year, with gross margin improving from 4.6% to 10.9% [37][28] Market Data and Key Metrics Changes - Real estate services market share was 0.72%, flat year-over-year, despite a significant increase in the sales force [12] - The company expects growth in U.S. home sales to strengthen across the summer, particularly if inventory increases and sellers become less aggressive on pricing [25] Company Strategy and Development Direction - The company plans to aggressively expand its sales force and improve monetization across all business segments, including a partnership with Zillow to enhance rental listings [13][19] - The company aims to increase real estate gross margins to approximately 30% in 2025, despite a decline in margins in the fourth quarter of 2024 due to unexpected costs [15][16] - The focus is on gaining market share and improving profitability through strategic advertising and partnerships, while managing costs effectively [49][50] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism about the housing market, noting that while a significant recovery in home sales is unlikely in 2025, the worst of the downturn may be behind [25][27] - The company anticipates a significant adjusted EBITDA profit in 2025, driven by increased advertising and a larger, more effective sales force [14][50] Other Important Information - The company expects total revenue for the first quarter of 2025 to be between $214 million and $225 million, with real estate services revenue projected between $126 million and $131 million [40] - The partnership with Zillow is expected to enhance the rentals segment's financials significantly once fully implemented by July 2025 [43] Q&A Session Summary Question: Regarding ad spending and marketing strategy - Management indicated that advertising is being ramped up early to capture homebuyer interest, with expectations of significant profitability in 2025 [48][50] Question: On lead agent count and hiring - The lead agent count has increased by 25% from the previous quarter, with a focus on hiring experienced agents who are outperforming tenured agents [60][61] Question: About the economics of Redfin Next - Management noted that agents earn higher splits on self-sourced business, and adjustments have been made to offset higher-than-expected costs [110][111] Question: On the Zillow partnership and traffic for rentals - Management expects immediate traffic benefits from the Zillow partnership, which will enhance rental inventory and overall marketplace growth [96][97] Question: On market share trends in Next markets - Management expressed optimism about market share gains in both older and newer Next markets, with a focus on recruiting high-performing agents [78][80]