Workflow
Klaviyo(KVYO) - 2025 Q1 - Earnings Call Transcript
KlaviyoKlaviyo(US:KVYO)2025-05-06 20:30

Financial Data and Key Metrics Changes - Klaviyo reported Q1 2025 revenue of $280 million, representing a 33% year-over-year growth [5][21] - Non-GAAP operating margin for Q1 was 11.6%, with income of $32 million [21][27] - Free cash flow generated during the quarter was $6.6 million, better than expected due to higher collections [28] Business Line Data and Key Metrics Changes - The company ended Q1 with over 169,000 customers, up 16% year-over-year [22] - The number of customers with over $50,000 in ARR increased by 40% year-over-year, totaling 3,030 [22] - More than 1,000 customers are now paying over $100,000 in ARR [22] Market Data and Key Metrics Changes - EMEA revenue grew 47% year-over-year, while total EMEA and APAC revenue grew 42% year-over-year [25] - Notable strength was observed in France, Germany, and Spain, each delivering over 100% year-on-year growth in new business [15] Company Strategy and Development Direction - Klaviyo aims to redefine consumer engagement with its B2C CRM platform, integrating marketing automation, customer service, and analytics [6][20] - The company is focused on expanding internationally and enhancing its product offerings, including AI integration and new marketing channels [20][31] - Klaviyo's strategy includes consolidating multiple point solutions into a unified data-powered platform to enhance customer relationships [11][12] Management's Comments on Operating Environment and Future Outlook - Management noted that customers are feeling tentative but optimistic, with many diversifying supply chains and preparing for market share growth [19][28] - The company is closely monitoring macroeconomic factors but has not seen a material impact on its business thus far [28][29] - For Q2, Klaviyo expects revenue between $276 million and $280 million, representing year-over-year growth of 24% to 26% [30][31] Other Important Information - Klaviyo's non-GAAP gross margin for Q1 was 77%, down approximately three points year-over-year due to increased infrastructure costs [26] - The company has launched several new features, including automated conversations for SMS and custom objects for data structuring [10][12] Q&A Session Summary Question: Comparison of customer behavior in uncertain times - Management noted that during uncertain economic times, customers tend to focus on existing relationships, recognizing the high ROI from Klaviyo's platform [34][36] Question: Exposure to China and tariff countries - Management indicated that many customers have diversified their supply chains away from China and are optimistic about acquiring more inventory [44][45] Question: Contribution expectations from new products - Management has not baked significant revenue expectations from new products into 2025 guidance, preferring to ensure product-market fit before scaling [46][49] Question: International traction and customer personas - International customers are similar to U.S. customers, primarily starting with SMBs, and Klaviyo is investing in local sales teams to accelerate growth [92][93] Question: Meta and TikTok integrations - Klaviyo is investing in building out integrations with social platforms like Meta and TikTok to enhance marketing capabilities [98][101]