Financial Data and Key Metrics Changes - The company ended Q1 2025 with 31.2 million total members, a 42.3% year-over-year increase [16] - Total bookings reached $207 million, reflecting a 14.8% growth [17] - Free cash flow was $91 million, representing a 17.6% increase year-over-year [21] - Operating income was $37 million, with a 17.7% operating margin [20] - Adjusted EBITDA was $52 million, corresponding to a 24.7% adjusted EBITDA margin [20] Business Line Data and Key Metrics Changes - Active Clear Plus members grew to 7.4 million, a 9.1% increase [17] - Gross dollar retention was 87.1%, down 140 basis points sequentially due to previous price increases [18] - The company operates approximately 15% of total TSA PreCheck enrollment locations, with 165 locations currently active [19] Market Data and Key Metrics Changes - U.S. air travel demand increased, with TSA checkpoint volumes growing almost 1% [6] - Clear is active in 59 Clear Plus airports and four domestic Clear mobile airports, reaching 74% of U.S. airline passengers [5] Company Strategy and Development Direction - Clear is focused on enhancing member experience and expanding its network and product offerings [4] - The introduction of new products like ePassport and NV Pods aims to improve enrollment and verification processes [10][9] - The company is preparing for major global events like the World Cup in 2026 and the Olympics in 2028, positioning itself for increased visibility and demand [11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business's resilience despite macroeconomic uncertainties, noting healthy gross adds and conversion rates [27] - The company is optimistic about its growth trajectory, particularly in the TSA PreCheck segment and overall member acquisition [19][23] - Management highlighted the importance of public-private partnerships in navigating regulatory challenges and enhancing member experience [23] Other Important Information - The company ended the quarter with $533 million in cash and marketable securities after returning $168 million to shareholders [22] - The federal REAL ID enforcement date has heightened the importance of Clear's services, with a focus on ensuring members are REAL ID ready [13] Q&A Session Summary Question: Can you discuss the macro factors considered for Q2 bookings guidance? - Management noted that gross adds and conversion rates remain healthy, with no observed softness in business due to macro sentiment [27][30] Question: What is happening with family member retention post-price increases? - Management indicated that overall member retention trends remain consistent, with improvements in net adds compared to the previous year [32][33] Question: How will the company express flexibility around long-term investments in a downturn? - Management emphasized the focus on automation and operating leverage as key opportunities for growth, while maintaining flexibility in capital allocation [35][39] Question: What are the dynamics of the partnership with American Express? - Management highlighted the importance of credit card partnerships in member acquisition and the alignment of interests between Clear and its partners [53][55] Question: Can you elaborate on the progress in the B2B business, particularly in Healthcare and Financial sectors? - Management noted significant partnerships in healthcare and the importance of platform integration for both workforce and patient solutions [58][60]
Clear Secure(YOU) - 2025 Q1 - Earnings Call Transcript