Citic Guoan(SZ:000839)2025-05-16 09:00Financial Performance - The company achieved an operating income of 3.395 billion CNY in 2024, representing a year-on-year growth of 13.88% [2] - The net profit attributable to shareholders increased by 10.14% year-on-year [3] - Total assets reached 6.297 billion CNY, with a year-on-year growth of 1.26% [3] Client and Resource Overview - Honglian 95 has nearly 30 years of experience in customer contact center outsourcing, with extensive resources and localized service capabilities [3] - The company has established long-term partnerships with leading enterprises across various sectors, including finance, telecommunications, and e-commerce [3] Future Growth Drivers - The company plans to enhance its main business quality and efficiency through technological innovation and cost reduction [4] - There will be a focus on integrating artificial intelligence and big data to create a second profit growth curve [4] - Risk management and optimization of wired network business will be prioritized, along with the timely exit from loss-making enterprises [4] Industry Outlook - The domestic financial and telecommunications sectors continue to generate significant demand for customer contact center outsourcing [5] - The internet, manufacturing, and government sectors are emerging as new growth points for outsourcing services [5] - The company aims to maintain its leading position in the industry through continuous technological innovation and service upgrades [5] Website Update Status - The company is currently upgrading its official website, with core modules completed and a focus on ensuring professionalism and user-friendliness [5]