
Financial Performance - Zenvia's new core business model emphasizes flexibility and scalability[8] - In December 2024, Zenvia served approximately 6,000 companies, with 20% being international clients[10] - Zenvia's SaaS NRE was at 100% in Q4 2024[17] - Q4 net revenues increased from R$217 million to R$231 million[12] - Full year revenues increased from R$757 million in 2022 to R$808 million in 2023 and R$960 million in 2024[16] - The company had a cash balance of R$117 million at the end of 2024[26] Profitability and Margins - Zenvia anticipates revenue growth of 25-30% in 2025, with gross margins estimated at 68-70% and a positive EBITDA margin[10] - Non-GAAP adjusted gross profit for SaaS decreased from R$1883 million in 2023 to R$1791 million in 2024[19] - Non-GAAP adjusted gross margin for SaaS decreased from 638% in 2023 to 562% in 2024[19] - General & Administrative (G&A) expenses decreased by 22%[22]