Box(BOX) - 2026 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - In Q1 FY 2026, revenue grew 4% year over year, or 5% in constant currency, reaching $276 million [8][24] - Remaining Performance Obligations (RPO) increased by 21% year over year to$ 1.5 billion [8][25] - Billings rose 27% year over year to $242 million, exceeding expectations [26] - Operating margin was 25.3%, down from 26.6% year over year, but adjusted for certain factors, it would have increased by 90 basis points [28] - Gross margin improved to 80.5%, up 30 basis points year over year [27] Business Line Data and Key Metrics Changes - Suite customers now represent 61% of total revenue, up from 56% a year ago, driven by strong demand for AI capabilities [25] - The company saw strong momentum in customer adoption of Enterprise Advanced, particularly in sectors like healthcare and financial services [9][19] Market Data and Key Metrics Changes - Approximately 65% of international revenue comes from Japan, indicating a strong market presence in that region [30] - The company is experiencing a shift in customer conversations towards AI-driven workflows, with over half of surveyed IT leaders expecting transformation from AI in the next two years [10][11] Company Strategy and Development Direction - The company is focused on building an intelligent content management platform that integrates AI capabilities to enhance enterprise workflows [12][20] - Partnerships with major AI providers like OpenAI and IBM are being leveraged to enhance product offerings and customer engagement [15][16] - The company aims to drive pricing improvements in the range of 20% to 40% for Enterprise Advanced deals [18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strong customer demand for Box AI, despite macroeconomic uncertainties [32] - The company anticipates a revenue range of$ 1.165 billion to $1.170 billion for FY 2026, reflecting a 7% year-over-year growth [33] - Management remains prudent in their outlook, considering potential impacts on IT spending due to the macroeconomic environment [32] Other Important Information - The company received FedRAMP high authorization, allowing U.S. government agencies to utilize its platform for sensitive data [19] - The first state of AI in the enterprise survey indicated that nearly 90% of IT leaders are already using AI agents in some capacity [10] Q&A Session Summary Question: Demand picture and guidance prudence - Management noted healthy customer conversations and strong momentum heading into Q2, while remaining prudent due to the dynamic macro environment [42][43] Question: Billings and RPO growth vs. revenue guidance - Management explained that the strong billings growth was influenced by early renewals, which would impact Q2 [44][45] Question: Seat growth trends - Management indicated that pricing improvements are driving growth more than seat expansion, with a focus on Enterprise Advanced [50][52] Question: Early renewals and AI adoption - Management highlighted that early renewals were primarily driven by customers adopting AI capabilities, with expectations for continued higher volumes [56][57] Question: AI cost and margin impact - Management expressed optimism about the decreasing costs of AI inference and its potential to remain margin neutral [60][63] Question: Customer migration from legacy ECM providers - Management reported an uptick in customers migrating to modern platforms, aided by partnerships with system integrators [69][70] Question: Platform revenue and AI unit consumption - Management acknowledged early traction in AI unit consumption, with a focus on data extraction use cases across various industries [82][83]