Workflow
Veeva(VEEV) - 2026 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total revenue for the quarter was $759 million, with a non-GAAP operating margin of 46% [9] - The company achieved its calendar 2025 revenue run rate goal of $3 billion [9] Business Line Data and Key Metrics Changes - The Vault CRM business is performing well, with over 80 customers live, and the expectation to reach about 200 customers live in the next year [13][14] - Crossix is a significant growth driver, with over 30% year-over-year growth, particularly in the usage-based area [32][41] Market Data and Key Metrics Changes - The macro environment is more uncertain compared to 90 days ago, but there has been no material change in financial results or pipeline [9][18] - The company is seeing strong growth in its R&D business, with guidance for the year at 19% [31] Company Strategy and Development Direction - The company is focusing on horizontal CRM applications, with plans to have first customers by the end of the year [22][24] - The AI initiative, Veeva.ai, is expected to significantly enhance efficiency in the life sciences industry, with a potential 15% increase in efficiency by 2030 [57][58] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the uncertainty in the macro environment but emphasizes that the subscription-based model provides insulation from short-term pressures [68][88] - There is optimism about the company's ability to navigate the current environment effectively, with ongoing projects and contract renewals proceeding as expected [68][88] Other Important Information - The company is excited about the integration of AI into core applications, which is expected to create significant value for customers [59][90] - The Commercial Summit revealed positive customer sentiment and excitement around new product offerings, particularly in the CRM space [96][100] Q&A Session Summary Question: Customer migration to Vault CRM - Management noted that the migration to Vault CRM is driven by its superior capabilities compared to Veeva CRM, with a mix of new customers and migrations contributing to growth [12][14] Question: Impact of macroeconomic factors on revenue - Management indicated that while there is uncertainty in the macro environment, it has not yet impacted financial results or pipeline, and they remain optimistic about the year ahead [18][68] Question: Horizontal CRM strategy - The company is excited about the horizontal CRM market and is focusing on customer success and product excellence, with plans to identify specific customer segments [22][24] Question: Drivers of Crossix's growth - Crossix's growth is attributed to a broader product offering and a strategic approach to integrating with CRM products, leading to higher value deals [41][42] Question: AI integration and customer feedback - Initial feedback on Veeva.ai has been positive, with customers appreciating the practical applications of AI in enhancing productivity and engagement [90][99] Question: CRM conversion pace among top pharma companies - Management is pleased with the progress among top 20 pharma companies, noting that customers are happy with Veeva CRM and are making decisions at their own pace [108][110] Question: Focus on ROI and budget priorities - There is a continued focus on execution and digital marketing, with customers becoming more systematic in their approach to commercial strategies [112][113]