
Financial Data and Key Metrics Changes - Revenue for Q1 2025 was $4,500,000, a decrease of approximately 23% compared to $5,800,000 in Q1 2024, primarily due to the discontinuation of TrustCo's operations and a softening of customer shipments [4][12] - Gross profit decreased by $800,000 to $1,500,000 in Q1 2025 from $2,300,000 in Q1 2024, with gross margin at 33% in Q1 2025 compared to 39% in Q1 2024 [12][13] - Operating expenses were reduced by approximately 28% to $2,100,000 in Q1 2025 from $2,900,000 in Q1 2024 [5][13] - The net loss for the quarter was $600,000, or a loss of $0.05 per diluted share, consistent with Q1 2024 [13] Business Line Data and Key Metrics Changes - The decline in revenue was most pronounced in premium services, which were down 47% compared to the same quarter last year [4] - Improvements in gross margin were noted in proactive services within the Precision Logistics segment, indicating potential for organic growth [5] Market Data and Key Metrics Changes - The overall market for e-commerce is experiencing a softening, impacting customer confidence and spending, which in turn affects revenue from proactive customers [46][47] Company Strategy and Development Direction - The company is focusing on three elements for organic growth: optimizing direct customer marketing, developing relationships with additional freight carriers, and integrating with technology platforms related to e-commerce [7][9][10] - The company is exploring both transformative and tuck-in acquisitions to enhance shareholder value, with a strong balance sheet and cash flow supporting these initiatives [10][31] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the challenges posed by the current macroeconomic environment but remains optimistic about the potential for growth through strategic initiatives and a strong cash position [5][58] - The company is not providing specific revenue guidance for the year but anticipates a challenging comparison in Q2 due to prior customer losses [37] Other Important Information - Nancy Meyers, CFO, announced her retirement, with Jennifer Colo set to take over the role, ensuring a smooth transition [16][19] - The company had a cash balance of $5,700,000 at the end of Q1 2025, an increase from $2,800,000 at the end of 2024, with no bank debt [6][14] Q&A Session Summary Question: Capital allocation priorities and organic vs external growth - Management indicated that investments for organic growth are funded by the business and do not require cash from reserves, focusing on integrating with e-commerce platforms [25][26] Question: Revenue generation for the authentication business - The revenue for the authentication business in the quarter was $26,000 [33] Question: Revenue expectations for the rest of the year - Management expects challenging revenue comparisons in Q2 but anticipates easier comparisons in the second half of the year, with a focus on proactive revenue [37][40] Question: Update on new customers and their performance - New customer additions have slowed, and while there is no significant loss of customers, overall softening is observed across the customer base [46][48] Question: Strategic discussions regarding the ink business - Management is open to synergistic acquisitions in the ink business but sees higher value potential in Precision Logistics [50][51] Question: Overall comfort with the company's position compared to a few months ago - Management feels optimistic about the company's opportunities, citing a strong balance sheet and a receptive market environment for new ideas [55][58]