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CXApp (CXAI) - 2025 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Subscription revenue increased significantly from 87% in Q1 2024 to 99% in Q1 2025, indicating a strong commitment to recurring revenue [64] - Gross margin improved to 88% from 82% in Q1 2024, reflecting better cost discipline [64] - Earnings per share improved from negative $0.34 to negative $0.08 year-over-year [64] Business Line Data and Key Metrics Changes - Three large Fortune 500 customers expanded their contracts, pushing annual recurring revenue (ARR) up by 130% of their original contract value [63] - The company reported a decline in revenue due to the timing of renewals from two large customers, which were pushed to Q4 instead of Q1 [65] Market Data and Key Metrics Changes - The company is deployed in over 200 cities across 50 countries, indicating a strong global presence [15] - The focus on employee experience solutions is becoming increasingly relevant as companies navigate the return to office (RTO) challenges [5][28] Company Strategy and Development Direction - The company aims to enhance customer success by focusing on user engagement and adoption of its Sky platform [18] - The strategic priorities for 2025 include customer success, deeper AI adoption, and analytics usage [70] - The company is positioning itself as a leader in the employee experience software category, leveraging its AI capabilities [76] Management's Comments on Operating Environment and Future Outlook - Management noted that the workplace is undergoing significant transformation, with hybrid work becoming the new operating model [6] - There is a strong belief that organizations that rethink workplace experiences will thrive in the current environment [8] - The company is optimistic about its growth potential, citing a fragmented competitive landscape and a singular vision to create the best employee experience [81] Other Important Information - The company has filed for S3 eligibility, enhancing its liquidity position [70] - The partnership with Google Cloud is expected to drive cost efficiencies and innovation [80] Q&A Session Summary Question: What is the current shares outstanding? - The current shares outstanding are approximately 19,800,000 [82] Question: How much total debt is currently outstanding? - The total debt, including the recent $4,000,000 drawn, is about 10,000,000 [82] Question: Will the company share who its clients are? - The company has case studies available, but confidentiality agreements limit the disclosure of client details [83] Question: After soft Q1 revenue results, do you expect total revenue growth or subscription revenue growth year over year in '25 versus '24? - The company is not providing official guidance but aims for ARR growth as a main initiative [87] Question: Do the three large customer renewals include the six renewals mentioned in 2024? - No, these are three new renewals in addition to the six mentioned previously [91]