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Clover Health Investments (CLOV) 2024 Earnings Call Presentation

Business Strategy - Clover Health focuses exclusively on Medicare Advantage, utilizing a differentiated care platform and physician enablement technology powered by AI[7] - The company's strategy revolves around better chronic disease management, giving members the choice of their doctor, and improving clinical outcomes while reducing the total cost of care[7] - Clover Health aims to enable value-based improvement on a wide network of fee-for-service physicians[7] Financial Performance & Growth - Clover Health is demonstrating superior Medicare Advantage performance amidst a dynamic industry backdrop[14] - The company is focused on a technology-driven growth model, leveraging product strength to drive membership growth and improve clinical decision-making[30, 31] - Clover Health's differentiated approach includes a proprietary clinical, physician enablement technology powered by AI, contrasting with other tech-enabled or traditional MA plans[33] - Clover Health has approximately 95% of its insurance members in a PPO plan[51] Technology & Innovation - Clover Assistant is designed to improve the quality of care, offering novel clinical insights at the point of care and enhancing care coordination[24] - The Clover Assistant platform captures and synthesizes data from over 100 sources, generating millions of clinically oriented and personalized insights[24] - Counterpart Health aims to bring Clover's care model to other plans and providers, improving MCR by over 1,000 bps[37, 40] Non-GAAP Financial Measures - For the three months ended September 30, 2024, the Insurance Benefits expense ratio, net (non-GAAP) was 82.8% compared to 83.3% for the three months ended September 30, 2023[70] - For the nine months ended September 30, 2024, the Insurance Benefits expense ratio, net (non-GAAP) was 80.6% compared to 86.2% for the nine months ended September 30, 2023[70] - Adjusted EBITDA (non-GAAP) was $(44.658) million for 2023 compared to $(290.394) million for 2022[73]