W W Grainger (GWW) 2019 Earnings Call Presentation

W.W. Grainger, Inc. 2 • Leading distributor of MRO products for businesses • Founded in 1927; more than 90 years of service • 2018 revenues of $11.2 billion • More than 3 million active customers, average customer invoice ~$300 • eCommerce leadership: • Grainger is ranked 11th largest eCommerce retailer in North America by Internet Retailer • First commerce-enabled website in the industry (1996) • Online-only businesses for small customers (MonotaRO 2000; Zoro 2010) • 69% of orders originated through digita ...