W W Grainger (GWW) 2019 Earnings Call Presentation

Company Overview - W W Grainger, Inc is a leading distributor of MRO products for businesses[4] - The company was founded in 1927 and has over 90 years of service[4] - In 2018, the company's revenues reached $112 billion[4] - The company has more than 3 million active customers, with an average customer invoice of approximately $300[4] eCommerce Leadership - Grainger is ranked as the 11th largest eCommerce retailer in North America by Internet Retailer[4] - The company launched the first commerce-enabled website in the industry in 1996[4] - 69% of orders originated through digital channels in the U S [4] Business Models - High-Touch Solutions Model includes U S , Canada, Mexico, Cromwell, and Fabory[5] - Endless Assortment Model includes Zoro and MonotaRO[5]