Santander Brasil(US:BSBR)2025-07-30 14:02Financial Data and Key Metrics Changes - The company's net income for the quarter was EUR 3.7 billion, slightly below the previous quarter, but showed a positive evolution of almost 10% year on year [5][47] - Return on Average Equity (ROAE) was EUR 16.4 billion, slightly below the first quarter, with an 80 basis points growth in ROE [5][47] - Net Interest Income (NII) decreased by 3.3% due to market NII and carryover costs, but client NII showed a positive evolution [5][40] Business Line Data and Key Metrics Changes - Consumer finance grew by 16%, while card spending increased by 13% in the quarter [37][18] - The SME segment saw an 11% growth, indicating a positive trend despite macroeconomic challenges [37][70] - The company reduced exposure in unsecured personal loans by 34% year on year, focusing on higher quality portfolios [39][44] Market Data and Key Metrics Changes - The average SOLIC rate increased to 15%, impacting the market NII and overall profitability [41][59] - The company reported a 1.9% growth in client NII, benefiting from a better mix of assets and liabilities [40][41] - The percentage of Non-Performing Loans (NPL) for individuals fell to 4% from 4.1%, indicating improved asset quality [44] Company Strategy and Development Direction - The company aims for a profitability target of 20% to 21% in the coming years, focusing on technology and customer service improvements [8][49] - There is a strong emphasis on digital transformation and enhancing customer engagement through the ONE App [10][25] - The strategy includes diversifying the portfolio and improving efficiency while maintaining a focus on customer satisfaction [23][49] Management's Comments on Operating Environment and Future Outlook - Management expressed concerns about high interest rates in Brazil and their impact on profitability, but remains committed to achieving a 20% ROE [56][60] - The company is optimistic about growth in the SME sector, despite macroeconomic challenges, and plans to increase its market share [68][70] - Management highlighted the importance of maintaining a disciplined approach to capital allocation and risk management [62][88] Other Important Information - The company is investing 30% more in technology compared to previous years, aiming to enhance operational efficiency [27][28] - There is a focus on merging branches to improve service quality while reducing operational costs [30][31] - The introduction of AI across various functions is expected to drive efficiency and improve customer service [32][35] Q&A Session Summary Question: Concerns about ROE and interest rates - Management acknowledged the challenges posed by high interest rates but emphasized their commitment to achieving a 20% ROE through efficiency and improved asset management [52][56][60] Question: Asset quality concerns in SMEs - Management remains optimistic about the SME sector, indicating plans for cautious growth while monitoring macroeconomic conditions [66][70] Question: Write-off policies and asset quality - Management clarified that write-offs are based on expected losses, and they are proactively managing portfolios to ensure a cleaner balance sheet [78][79] Question: Growth in individual portfolios and payroll loans - Management is focusing on reallocating portfolios towards higher income segments while being cautious with payroll loans due to profitability concerns [90][94][96]