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The Hanover Insurance (THG) - 2025 Q2 - Earnings Call Presentation

Financial Performance - The company's net income was $1571 million, or $430 per diluted share[6] - The company's operating income was $1587 million, or $435 per diluted share[6] - The company's net return on average equity was 201%, and the operating return on average equity was 187%[5,6] - The company's book value per share increased by 60% from March 31, 2025, to $8962[5] Underwriting Results - The company's combined ratio was 925%, with a combined ratio excluding catastrophes of 855%[5] - Catastrophe losses amounted to $1075 million, representing 70 points on the combined ratio[5] - The company's net premiums written increased by 41%[5] - The company's net investment income increased by 167% to $1055 million[5] Segment Performance - Core Commercial net premiums written grew by 44% to $5360 million[11] - Specialty net premiums written grew by 46% to $3682 million[18] - Personal Lines net premiums written grew by 37% to $6796 million[26] Pricing and Retention - Renewal price increases were 123% in Personal Lines, 107% in Core Commercial, and 78% in Specialty[5] - Core Commercial retention improved sequentially to 851%[17]