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ThredUp(TDUP) - 2025 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Revenue for Q2 2025 totaled $77.7 million, representing a 16.4% year-over-year increase [23] - Gross margin was 79.5%, a 70 basis point increase compared to the same quarter last year [23] - Adjusted EBITDA was $3 million, or 3.9% of revenue, doubling from the previous year [24] Business Line Data and Key Metrics Changes - New buyer acquisition increased by 74% year-over-year, marking the highest number of new customers in the company's history [6][23] - Active buyers rose to 1.5 million, up 16.5% year-over-year, while orders increased by 20.8% to 1.5 million [23] Market Data and Key Metrics Changes - The closure of the de minimis loophole is expected to increase prices for ultrafast fashion goods, potentially benefiting the company [8] - The company noted a dynamic advertising market, with fluctuations in spending from competitors impacting customer acquisition [9] Company Strategy and Development Direction - The company aims to maintain gross margin and bottom line efficiency while reinvesting in acquiring new buyers and sellers [7] - Ongoing innovation in AI-driven product experiences is a key focus, with improvements in customer engagement and conversion rates [10][11] - The company is expanding its seller experience to make it the default platform for selling secondhand clothing online [15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the positive momentum and growth potential, despite caution regarding the current consumer environment [25][27] - The company is optimistic about the long-term success of its resale as a service (RAS) strategy, with renewed conversations with over 60 apparel brands [17][59] Other Important Information - The company generated $800,000 in cash during Q2, ending the quarter with $56.2 million in cash and securities [25] - The company plans to maintain profitability expectations while focusing on growth and cash generation [27] Q&A Session Summary Question: What drove the Q2 revenue outperformance and new buyer growth? - Management highlighted a combination of improved product experience, strong operations, and high-quality supply as key drivers [34][35] Question: Why is the Q4 guidance conservative? - Management noted seasonal downshifts in resale and increased marketing rates as factors influencing the conservative guidance [41] Question: What are the dynamics behind gross margin performance? - The growth in premium supply drove average selling prices, while new customer acquisition typically requires higher incentives [47] Question: What are the demographics of new buyers? - New buyers resemble previous customers, with a significant addressable market for female secondhand shoppers in the US [54] Question: What are the challenges in the AI journey? - The complexity of managing a large catalog and ensuring effective product recommendations were noted as challenges [87] Question: What is the long-term outlook for new buyer growth rates? - Management expects continued growth in the addressable market, with significant potential for acquiring new customers [89]