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Clear Secure(YOU) - 2025 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported revenue of $219.5 million, representing a 17.5% growth year-over-year [16] - Total bookings reached $222.9 million, reflecting a 13.1% increase [16] - Free cash flow was $117.9 million, showing a 37.1% year-over-year growth [23] Business Line Data and Key Metrics Changes - Active Clear Plus members grew to 7.6 million, up 7.5% year-over-year [17] - The TSA PreCheck business expanded significantly, operating 231 enrollment locations, nearly double the count from the previous quarter [18] - Gross dollar retention improved to 87.3%, up 20 basis points sequentially [18] Market Data and Key Metrics Changes - Total members reached 33.5 million, an increase of 38.2% year-over-year [20] - The company signed over 25 ClearOne deals in Q2, marking a record for both the number of deals and aggregate contract value [20] Company Strategy and Development Direction - The company is focused on expanding its Clear Plus service to international travelers, enhancing its total addressable market (TAM) [7][17] - Clear Concierge, a premium on-demand service, is being introduced to improve member experience and increase revenue per member [8][19] - The company aims to modernize the travel experience through partnerships with the TSA and the aviation community, emphasizing public-private partnerships [8][42] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the travel industry's trajectory, noting record travel volume despite a flat overall travel environment [60] - The administration's focus on improving airport experiences aligns with the company's goals, providing opportunities for innovation and modernization [41][43] - The company anticipates continued growth in adjusted EBITDA margins and free cash flow for the full year [24] Other Important Information - The company is now a certified REAL ID issuer, allowing travelers to meet federal identification standards through the Clear app [10][11] - The introduction of Clear ID aims to create a mobile-first identity credential recognized beyond travel [11] Q&A Session Summary Question: International enrollment process and requirements - The enrollment process for international travelers will mirror the domestic one-step enrollment, utilizing e-passport capabilities [28] Question: Impact of recent price increases on retention - Retention has been as expected following the recent coordinated price increases, with a focus on optimizing bookings [34][35] Question: Administration's focus on airport experience improvements - The administration is focused on security, traveler delight, and public-private partnerships, which positions the company favorably [41][43] Question: Drivers behind gross dollar retention increase - Gross dollar retention increased due to retention and pricing impacts, with no significant effect from Real ID in the quarter [45] Question: Adoption expectations for international travelers - Pricing for international travelers will remain the same as in the U.S., with significant opportunities for adoption through partnerships [50][51] Question: Travel demand outlook for the second half of the year - The company remains optimistic about travel demand, expecting to penetrate both domestic and international markets [60][61]