Financial Data and Key Metrics Changes - Revenue for Q2 reached $66.4 million, a 3.5% increase year-over-year, exceeding guidance [18] - Non-GAAP net income was $6.5 million, up 59% year-over-year, surpassing guidance [19] - Adjusted EBITDA reached a record $7.2 million, representing 11% of total revenue, a 27% increase from the prior year [24][28] Business Line Data and Key Metrics Changes - Business subscription and services revenue grew 6% year-over-year, accounting for 62% of total subscription services revenue [18][20] - Residential subscription and services revenue decreased by 2% year-over-year, but showed slight sequential improvement [14][20] - The average revenue per user (ARPU) increased by 4% year-over-year to $15.68, driven by a higher mix of business users [21] Market Data and Key Metrics Changes - The company ended Q2 with 1.23 million core users, including 508,000 business users, reflecting a net increase of 9,000 business users from Q1 [20] - The annual exit recurring revenue was $240 million, up 3% year-over-year [21] - The net data subscription retention rate improved to 100%, compared to 99% in the previous quarter [20][70] Company Strategy and Development Direction - The company plans to enhance its offerings with the introduction of the Connect 5,000, a 5G internet solution aimed at small businesses [10] - Continued development of AI-driven features is a priority, focusing on ease of use and low cost for small businesses [11] - The company aims to expand its Airdial partner network and enhance Ooma Office to drive higher ARPU [15][29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth momentum and the strength of its solutions [29] - The company anticipates continued sales momentum and is focused on executing its long-term strategy for profitable growth [29] - Management highlighted the importance of maintaining operational efficiency and leveraging R&D investments to improve profitability [76] Other Important Information - The company has been public for ten years, during which it has tripled its revenue and improved its bottom line significantly [17] - The company generated $6.4 million in operating cash flow and $5 million in free cash flow during Q2 [25] Q&A Session Summary Question: Contribution of Airdial to ARR - Management confirmed that Airdial is contributing meaningfully to ARR growth, with a significant portion of new business users coming from Airdial [32] Question: Updates on Airdial partnerships - Management reported nearly 35 partners reselling Airdial, with positive momentum from key partners like Comcast and T-Mobile [35][36] Question: Use of incremental cash flow - Management indicated that share buybacks are sensible at current prices, but they are also exploring M&A opportunities that fit their strategic criteria [42][43] Question: Business subscription growth outlook - Management noted that the guidance for business subscription growth is conservative, primarily due to installation timing rather than expected churn [44][45] Question: Details on the new largest retail customer - Management shared that the new customer is a large national retailer, with installations expected to ramp up in the second half of the year [50][51] Question: Organic growth rate of 2600 Hertz - Management explained that 2600 Hertz is a wholesale platform with lower ARPU, but they are working to enhance its capabilities and expect growth opportunities in the future [58][60] Question: NRR expectations going forward - Management indicated that NRR is expected to remain steady between 99% and 100% [70][72] Question: Efficiencies driving net income guidance - Management highlighted R&D efficiency, disciplined sales and marketing expenses, and a favorable tax environment as key drivers for improved net income guidance [75][76]
Ooma(OOMA) - 2026 Q2 - Earnings Call Transcript