Workflow
PEGA(PEGA) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported record results in Q3 2025, with Pega Cloud Annual Contract Value (ACV), revenue, and free cash flow all reaching new highs, showing continued acceleration [22] - Annual contract value grew 14% year-over-year, with over $147 million in net new ACV added in constant currency during the first nine months of 2025, exceeding the total net new ACV added in the entire year of 2024 [22][28] - Pega Cloud grew 27% year-over-year, representing the fastest-growing component of Pega's total ACV [22][23] Business Line Data and Key Metrics Changes - Pega Cloud remains a major growth driver, with margins approaching 80% in Q3 [23] - The unique approach of utilizing AI in the design phase while leveraging predictable workflows at runtime continues to differentiate the company in the market [24] Market Data and Key Metrics Changes - The company is experiencing accelerated growth as more clients migrate to Pega Cloud, highlighting the increasing client focus on cloud-native architectures and solutions for AI adoption [23][28] - The majority of net new ACV is coming from Pega Cloud, indicating a shift towards a more scalable business model [24] Company Strategy and Development Direction - The company aims to be the workflow automation and AI orchestration platform of choice for enterprises, leveraging its unique architecture and solutions [11][20] - The introduction of Pega Blueprint is seen as a game changer, enabling faster and more reliable client engagement and project execution [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, citing strong momentum as clients shift from experimentation to execution with Pega Blueprint [11][20] - The company is focused on closing the year strong and continuing the momentum seen through 2025 [28] Other Important Information - The company completed its largest share repurchase quarter ever, purchasing $393 million of Pega stock, demonstrating confidence in long-term business value [27] - The company remains debt-free after repaying convertible senior notes in March 2025 [27] Q&A Session Summary Question: What drove the much better ACV and acceleration versus your expectation of it slowing down? - Management indicated that the positive impact of Pega Blueprint on business performance was a key driver of the better-than-expected ACV growth [31] Question: What are you seeing on the federal side of the business? - Management noted that while the federal space has faced challenges, long-term projects continue to move forward, and IT modernization remains a bipartisan focus area [33][78] Question: Can you talk about the early feedback on the new predictable AI agents? - Management highlighted that the understanding of the differences in their AI agents is resonating with customers, emphasizing predictability and reliability [37][38] Question: How is pricing evolving in the industry? - Management stated that the company is ahead of competitors in moving towards work-based pricing rather than seat-based pricing, aligning vendor and customer incentives [58][61] Question: Are you seeing any new players in this space? - Management acknowledged seeing new players on the periphery but emphasized the importance of a center-out approach for true omnichannel capabilities [63] Question: Are customers integrating the new Blueprint capabilities into production? - Management confirmed that Blueprint is responsible for many new implementations, with numerous projects already in production [67][70]