Travelzoo(TZOO) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Travelzoo's consolidated Q3 revenue was $22.2 million, up 10% from the prior year, and $21.9 million in constant currency, up 9% from the prior year [3] - Operating income decreased to $0.5 million, or 2% of revenue, down from $4 million in the prior year [3] - Non-GAAP operating profit for Q3 2025 was $1.1 million, approximately 5% of revenue, compared to $4.9 million in the prior year [7] Business Line Data and Key Metrics Changes - Advertising and commerce revenue was $18.6 million for Q3 2025, while revenue from membership fees increased to $3.6 million, expected to account for about 25% of revenue next year [5][6] - The average acquisition cost for a full paying club member increased from $28 in Q1 to $40 in Q3, with a quick payback period [4][5] Market Data and Key Metrics Changes - Revenue growth was observed across all reporting segments, with significant investments in member acquisition in the UK [6] - Jack's Flight Club revenue increased by 12%, although operating profit was lower in both North America and Europe segments [6] Company Strategy and Development Direction - The company aims to leverage its global reach and trusted brand to negotiate more exclusive offers for club members, focusing on growing the number of paying members and accelerating revenue growth [9][12] - Future plans include developing Travelzoo Meta and enhancing the advertising business while maintaining a disciplined approach to financial management [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growth of membership revenue, which is expected to be a significant driver of profitability in the future [17] - The current advertising environment is experiencing fluctuations, particularly in the UK, but overall sentiment in the U.S. remains positive [27][28] Other Important Information - As of September 30, 2025, consolidated cash and cash equivalents were $9.2 million, with cash flow from operations being negative $0.4 million [7] - The company repurchased 148,602 shares during the quarter [7] Q&A Session Summary Question: What is driving the popularity of Travelzoo's offerings despite economic uncertainty? - Management highlighted that exclusive offers available only to members motivate travel enthusiasts to travel more affordably and enjoy luxury experiences [16] Question: How does the membership growth align with expectations? - Membership growth is in line with expectations, with Travelzoo membership growing faster than Jack's Flight Club [17] Question: What is driving the increase in customer acquisition costs? - The slight increase in acquisition costs is attributed to scaling and spending more on member acquisition, but optimizations are being implemented to manage costs [20][21] Question: How is the current advertising environment perceived? - The advertising revenue was slower than usual, particularly in the UK, but the U.S. market remains stable [27][28] Question: What are the retention efforts for subscribers? - Retention metrics are being tracked, with expectations for higher renewal rates, especially for legacy members [32][37] Question: Are there any concerns from travel suppliers regarding occupancy rates? - Suppliers are focused on maintaining high occupancy rates, and there are no significant concerns reported [54]