Chipotle Mexican Grill(CMG) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Sales grew 7.5% year-over-year to reach $3 billion, with a comparable sales increase of 0.3% [4][23] - Digital sales accounted for 36.7% of total sales [4] - Restaurant-level margin was 24.5%, a decline of 100 basis points year-over-year [4][23] - Adjusted diluted EPS was $0.29, an increase of 7% over last year [4][23] - Full-year comps are now anticipated to decline in the low single-digit range [23] Business Line Data and Key Metrics Changes - The company opened 84 new restaurants, including 64 Chipotlanes [4] - Marketing costs increased to 3% of sales, up 90 basis points from last year [26] - Cost of sales was 30%, a decrease of 60 basis points from last year, primarily due to menu price increases and cost efficiencies [24] Market Data and Key Metrics Changes - The consumer cohort with household income below $100,000 represents about 40% of total sales and is dining out less often due to economic concerns [5] - The 25-35 age group, which is a significant demographic for the company, is facing challenges such as unemployment and increased student loan repayments [5] Company Strategy and Development Direction - The company aims to strengthen its consumer flywheel by improving execution, enhancing communication of value, and accelerating menu and digital innovation [6][21] - Five key strategies include running successful restaurants, sustaining world-class leadership, amplifying technology and innovation, expanding access, and enhancing brand visibility [7] - The company plans to expand its restaurant openings in North America and internationally, targeting 7,000 restaurants long-term [18][20] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that the third quarter performance fell short due to macroeconomic pressures but expressed confidence in returning to positive transaction growth [4][22] - The company is focused on delivering value and improving guest experiences despite the challenging economic backdrop [24][66] - Management anticipates inflation to remain in the mid-single-digit range and does not plan to fully offset this in the near term [24] Other Important Information - The company is rolling out a High-Efficiency Equipment Package (HEAP) to improve throughput and culinary execution [10][11] - A catering pilot program has been launched, with plans for a full marketing push to drive demand [15] - The company is working on a new creative campaign to better communicate its value proposition [16] Q&A Session Summary Question: Pricing strategy for 2026 - Management indicated a slow and measured approach to pricing in 2026, focusing on traffic growth over margin expansion [31][32] Question: Confidence in returning to mid-single-digit same-store sales - Management remains confident in returning to mid-single-digit same-store sales, depending on consumer conditions [35] Question: Traffic perspective and losses - Significant pullback is observed from the consumer cohort under $100,000, with losses attributed to dining out less rather than competition [41] Question: HEAP throughput results - Early results from HEAP indicate improved labor efficiency and guest experience, with positive feedback from pilot locations [46] Question: Menu innovation for 2026 - Management plans to increase the pace of culinary innovation, including new limited-time offers and sauces [87]