Financial Data and Key Metrics Changes - Clover Health's Medicare Advantage membership grew 35% year-over-year to over 109,000 members, with insurance revenue of $479 million, an increase of 49% year-over-year [24] - Year-to-date insurance revenue reached $1.4 billion, up 39% year-over-year [24] - Adjusted EBITDA and adjusted net income for the third quarter were $2 million each, down $70 million year-over-year, while year-to-date adjusted EBITDA and adjusted net income remained positive at $45 million and $44 million, respectively [29][30] Business Line Data and Key Metrics Changes - The company experienced adjusted EBITDA profitability despite increased utilization and a higher proportion of new members, which negatively impacted overall profitability [19][24] - Returning member cohorts generated approximately $217 of contribution profit per member per month, while new member cohorts had a negative contribution of $110 per member per month [21] Market Data and Key Metrics Changes - The company anticipates adding roughly 44,000 gross new members in 2025, with an expected year-end population of approximately 113,000 net members [8] - The current year is expected to be the peak year for the impact of new member growth on profitability, with a larger contribution profit-positive base of returning members anticipated in 2026 and beyond [9] Company Strategy and Development Direction - Clover Health aims to maintain a comprehensive PPO portfolio that prioritizes open access with stable, predictable benefits, despite industry trends of narrowing networks [12] - The company is focused on increasing physician adoption of Clover Assistant, with more than half of new members having received a Clover Assistant visit this year [11] Management's Comments on Operating Environment and Future Outlook - Management acknowledged broad systemic utilization pressure and the need for adjustments to address lowered guidance for 2025 adjusted EBITDA profitability [4][6] - The company remains confident in its long-term trajectory, expecting to achieve sustained growth and expanding profitability, particularly with anticipated larger profitable returning member cohorts in 2026 [19][20] Other Important Information - Clover Health received a three and a half star rating for the 2026 ratings year, which management views as below their aspirations, but they believe their model can still perform well in this rating environment [12][14] - The company is actively engaging with CMS to improve how quality is measured and is committed to enhancing performance in pharmacy measures, which impacted star ratings [14][15] Q&A Session Summary Question: How should we think about 2026 from a BER perspective given the elevated utilization? - Management indicated that the underlying incurred cost trends are around 4%, and they believe this is solid performance despite higher utilization trends and a higher mix of new members [40] Question: Is there a mispricing issue for 2026 given the current pressures? - Management expressed confidence that the cost trends are baked into their bids and highlighted several tailwinds, including a four-star payment year and increased leverage from SD&A [40][41] Question: What should we expect for the fourth quarter regarding MCR? - Management suggested averaging the first three quarters to establish a baseline expectation for the fourth quarter, noting that intra-year PPD from the second half impacted the third quarter [42]
Clover Health Investments(CLOV) - 2025 Q3 - Earnings Call Transcript