SmartRent(US:SMRT)2025-11-05 17:30Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $36.2 million, down 11% year over year, primarily due to a strategic shift away from bulk hardware sales towards a more sustainable SaaS-focused revenue mix [14] - SaaS revenue reached $14.2 million, increasing 7% year over year, now representing 39% of total revenue compared to 33% in the same period last year [14] - Adjusted EBITDA loss improved by 23% to a loss of $2.9 million, while net loss improved 36% year over year to a loss of $6.3 million [18] - Operating expenses decreased by 34% year over year to $16.6 million, aided by accrual reversals of approximately $2.5 million [16][18] Business Line Data and Key Metrics Changes - Hardware revenue totaled $11.5 million, reflecting a 38% decline year over year due to the strategic shift mentioned earlier [14] - Professional services revenue increased by 113% year over year to $7 million, driven by higher installation volume and improved project efficiency [15] - Annual recurring revenue reached $56.9 million, up 7% year over year, indicating steady expansion of the recurring base [15] Market Data and Key Metrics Changes - The installed base reached 870,000 units, up 11% from the prior year, with 83,000 net new units added since the same quarter last year [15] - The company deployed more than 22,000 new units during the quarter, a 49% increase compared to the prior year period [15] Company Strategy and Development Direction - The company aims to simplify and automate key internal processes over the next eighteen months, expecting significant financial and operational benefits starting in 2026 [8] - The focus remains on building a durable revenue growth platform and achieving higher levels of sustainable profitability in 2026 and beyond [9] - The company is committed to maintaining cost discipline and operational rigor to support future growth [19] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growth of the installed unit base next year, citing improvements in the sales organization and customer engagement [25][36] - The macro environment presents challenges, but there is confidence in the pipeline of potential unit installations [27][35] - Management noted strong customer relationships, with a net revenue retention rate well above 100%, indicating customer satisfaction and loyalty [11] Other Important Information - The company ended the quarter with $100 million in cash, no debt, and $75 million in undrawn credit, providing a strong balance sheet for future investments [18] - A new leader was added to the team to drive expansion and improve internal processes [7] Q&A Session Summary Question: SaaS revenue growth lower than deployed unit growth - Management acknowledged that the SaaS ARPU was impacted by non-IoT related adjustments and expects a correction in Q4 [22][23] Question: Progress within the sales organization - Management indicated that the company can support a deployment capacity of 20,000 to 25,000 units per quarter, with potential for more based on current sales and installation infrastructure [26][28] Question: Feedback from stakeholders - Management reported positive feedback from customers regarding the value of solutions and strong collaboration, with minimal customer turnover [32][34] Question: Future growth rate expectations - Management expects a smoother growth rate in 2026 as bulk hardware sales normalize, leading to a closer coupling of hardware revenue with deployment volume [40] Question: Financial discipline moving forward - Management confirmed a commitment to maintaining disciplined financial practices and evaluating the best use of available cash for reinvestment [41]