Klaviyo(US:KVYO)2025-11-05 21:30Financial Performance - Q3 2025 revenue reached $311 million [62], demonstrating a 32% year-over-year growth rate [62] - The company achieved a Non-GAAP operating margin of 14% [62] and a TTM (Trailing Twelve Months) Free Cash Flow margin of 15% [62] - The guidance for FY25 revenue is projected to be between $1.215 billion and $1.219 billion [88], representing a 30% year-over-year growth [88] Customer Growth and Retention - Customers generating over $50,000 of ARR (Annual Recurring Revenue) increased by 36% year-over-year [62] - The Dollar-Based Net Revenue Retention Rate is accelerating, reaching 109% [62] - The company has over 5,000 agencies and systems integrators as partners [46, 58] and over 350 pre-built integrations [46, 58] Product and Market Expansion - The company is focused on building an AI-first B2C CRM platform [17, 18] - The company estimates a large and growing market opportunity, projecting a future TAM (Total Addressable Market) of $160 billion [25] - The company supports languages on the Klaviyo platform [49] and offers text messaging in 22 countries [51] across North America, EMEA, and APAC [51] AI-Powered Solutions - The company is developing Marketing Agent and Customer Agent solutions [30] - The company's Customer Agent resolved 53% of support conversations in the last 90 days [55] - Third-party case studies show significant ROI from the company's SMS and Customer Hub solutions, with one example reporting over $200,000 in incremental revenue from Customer Hub in 2025 [53] and another reporting a 15x ROI from SMS in the first half of 2025 [53]