Definitive Healthcare (DH) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $60 million, down 4% year-over-year, but at the high end of guidance [4][17] - Adjusted EBITDA was $18.9 million, representing a margin of 32%, which was $2 million above the high end of guidance [4][21] - Unlevered free cash flow for the trailing 12 months was approximately $51 million [5][21] - Adjusted net income was $9.7 million, resulting in $0.07 of non-GAAP earnings per share [17][24] Business Line Data and Key Metrics Changes - Subscription revenues were $58.2 million, also down 4% year-over-year, but showed stabilization quarter-over-quarter [18] - Professional services revenue showed modest growth and was largely in line with expectations [18] - Total customer count remained steady at approximately 2,400, with enterprise customer count increasing to 520, the highest level since Q3 of the previous year [5][6] Market Data and Key Metrics Changes - Renewal rates showed year-over-year improvement, although it remains early to determine if this trend is durable [6][18] - Deferred revenue was $92 million, up 7% year-over-year, indicating a positive trend in customer commitments [22] Company Strategy and Development Direction - The company is focusing on four strategic pillars: differentiated data, seamless integrations, customer success, and digital partnerships [7][12] - There is an emphasis on enhancing data quality and expanding data sources to improve competitive positioning [7][8] - The company is investing in digital engagement and partnerships to drive future growth [13][15] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the macro environment, noting pressures on renewals but also improvements in operational metrics [54][56] - The company expects Q4 revenue to be between $59-$60 million, reflecting a decrease of 4%-5% compared to the same period last year [24] - For the full year, revenue guidance has been raised to $239-$240 million, indicating a 5% decline year-over-year [25] Other Important Information - The company has repurchased approximately 2 million shares for about $9 million, with $49 million remaining under the share repurchase authorization [22] - The integration of data into customer workflows is seen as critical for improving retention rates [10][11] Q&A Session Summary Question: Competitive takeaway regarding the medical device company - Management noted that there is strength in new logo acquisition and that competitive wins are becoming more common due to the quality of their data and integration capabilities [27][28] Question: Importance of new claims data - Management emphasized that claims data is crucial for product positioning and customer needs, with expectations for incremental growth from new data sources [29][30] Question: Changes in pharma clients' budget allocation - No notable changes were observed in budget allocation among biopharma clients, despite tighter budget constraints [32] Question: Improvements in downsell pressure - Management confirmed that downsell pressure remains isolated within the life sciences space, but renewal rates are improving [34][35] Question: Factors driving agency activations - The effectiveness of data in driving targeted marketing campaigns is leading to increased activations from agencies [37][39] Question: Future growth algorithm - Management indicated that future growth will be driven by both new customer acquisition and expansion within existing customers [46][49] Question: Expectations for renewals in December and January - Management acknowledged the significance of the upcoming renewal period and expressed cautious optimism based on recent improvements [54][58]