Quest Resource (US:QRHC)2025-11-10 23:00Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $63.3 million, a 13% decrease year-over-year but a sequential increase of 6.4% compared to Q2 2025 [18] - Gross profit dollars totaled $11.5 million, a decline of 2% year-over-year but a sequential increase of 3.9% [20] - Gross margin was 18.1%, which was 200 basis points better than the prior year but a sequential decline of 40 basis points [20] - SG&A expenses were $9.2 million, a 10% reduction year-over-year [23] Business Line Data and Key Metrics Changes - The decline in revenue was driven by the divested mall-related business and lower revenue from industrial clients due to challenging market conditions [18] - New clients added over $24 million in incremental revenue year-over-year, contributing to the sequential revenue growth [19] - Gross margins with new clients have shown consecutive gains for multiple quarters, indicating a successful land and expand strategy [19] Market Data and Key Metrics Changes - Volumes from industrial customers remain subdued, and the pace of adding new clients has slowed compared to last year [9] - The company is focusing on diversifying its customer base by expanding into non-industrial end markets such as retail and hospitality [12] Company Strategy and Development Direction - The company is committed to pursuing business efficiencies, reducing variability, generating growth, and driving business margins [5] - A focus on share of wallet opportunities is being emphasized, with efforts to broaden the number of waste streams handled for individual clients [10] - The company is enhancing vendor relationships to improve service levels and reduce service disruption rates [14] Management's Comments on Operating Environment and Future Outlook - The macro environment continues to present challenges, but management believes that all markets are stabilizing [32] - The company expects to continue experiencing margin pressure but anticipates offsetting these pressures through operational improvements and growing share of wallet with existing clients [17] - Management is confident in the value of the asset-light model and the ability to deliver improved financial results [26] Other Important Information - The company generated approximately $5.7 million in cash from operations, a sequential improvement of roughly 46% [24] - As of the end of Q3, the company had $1.1 million in cash and approximately $20 million of available borrowing capacity [24] Q&A Session Summary Question: How are the industrial end markets holding up? - Management indicated that the macroeconomic environment is uncertain, but all markets, including industrial, are stabilizing. Seasonality effects are expected in Q4 [32] Question: Has the strategy for expanding wallet share changed? - Yes, the company has implemented a more disciplined approach to the sales process and is collaborating more effectively between relationship managers and sales teams [34] Question: What are the opportunities for operational improvement moving into 2026? - The company is focused on continuous improvement and has defined major processes with KPIs to ensure optimal performance [38] Question: Can you provide details on the new food win? - The new food win was a competitive win, representing about 20% of the customer's total portfolio, with higher initial margins than typical [42] Question: What is the outlook for debt reduction? - The company plans to continue paying down debt aggressively, with a preference for reducing more expensive debt after Q1 [72]