DoorDash (NasdaqGS:DASH) Conference Transcript

DoorDash Conference Call Summary Company Overview - Company: DoorDash (NasdaqGS:DASH) - Event: Morgan Stanley 2025 European TMT Conference - Date: November 13, 2025 Key Points Industry and Business Performance - The core U.S. business is performing exceptionally well, with growth accelerating for the fourth consecutive quarter [12][14][16] - Monthly active users have doubled compared to the previous year, and order frequency continues to grow [12][14] - The company emphasizes the importance of consumer retention over acquisition, highlighting a retention advantage compared to peers [18] Investment Strategy - DoorDash plans to invest several hundred million dollars in three main areas: tech infrastructure, software, and autonomy [21][25] - The company has a long-term view on investments, focusing on sustainable growth and profitability through reinvestment [23][35] - The tech stack replatforming aims to improve efficiency and speed up feature development, with some benefits expected as early as 2026 [30][39] Product and Service Enhancements - Continuous improvements in app offerings, selection, quality, and affordability are key to driving consumer retention and engagement [17][18][42] - The company is focused on enhancing merchant services, including logistics and digital ordering platforms, to empower local economies [42][44] - DashMart is positioned as a fulfillment service leveraging existing infrastructure rather than a new investment [45][46] Autonomous Delivery Vision - DoorDash is developing an autonomous delivery platform, experimenting with both first-party and third-party solutions [56][57] - The goal is to create an efficient logistics engine that combines various delivery modalities [56][57] Market Insights and Competitive Landscape - The company acknowledges mixed performance in the restaurant sector but attributes its success to a broader selection and improved product quality [66][68] - The adoption of subscription services like DashPass and Wolt Plus is accelerating, benefiting from learnings from previous experiences [70][79] Future Growth Opportunities - There remains significant potential for growth in the U.S. restaurant business, particularly in improving delivery quality and expanding selection [74][75] - The company aims to convert non-DashPass members into subscribers, leveraging the improved product experience [80] Conclusion - DoorDash is strategically positioned for continued growth through investments in technology, product enhancements, and a focus on consumer retention, while navigating the competitive landscape of food delivery services [62][66][68]