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TWFG, Inc.(TWFG) - 2025 Q3 - Earnings Call Transcript

Financial Data and Key Metrics Changes - Total revenues increased by 21% quarter-over-quarter to $64.1 million, with adjusted EBITDA growing by 45% to $17 million, resulting in a margin expansion of 430 basis points to 26.5% [2][4][6] - Written premium rose by $67.6 million, or 16.9%, year-over-year to $467.7 million, with strong growth in both insurance services and MGA [4][5] - Net income was $9.6 million, up 40% year-over-year, with an adjusted net income increase of 55% to $13 million, equating to an adjusted net income margin of 20% [7][8] Business Line Data and Key Metrics Changes - Insurance services grew by $56 million, or 16.5%, while MGA experienced a growth spike of $11.7 million, or 19.2% [4][5] - Organic revenues increased by $5 million, reaching $54.2 million, demonstrating a solid organic growth rate of 10.2% [6] Market Data and Key Metrics Changes - The personal lines market is normalizing, with carrier appetite returning and rate increases moderating, which is positively impacting retention and new business growth [2][3] - The market is transitioning from hard to soft, affecting renewal rates and premium retention, with expectations of stabilization by the second quarter of 2026 [20][21] Company Strategy and Development Direction - The company is focused on investing in technology initiatives, executing accretive M&A goals, and expanding retail and MGA distribution channels [3][10] - The strategic priorities remain unchanged, emphasizing profitable growth and deepening relationships with carriers and agencies [10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving full-year 2025 targets, citing a strong balance sheet and ongoing recruiting and acquisition initiatives [8][10] - The company anticipates executing more M&A deals in 2026 compared to 2025, with a focus on cultural fit and portfolio quality [16][50] Other Important Information - The company ended the quarter with $151 million in cash and no draws on its revolver, positioning itself well for organic initiatives and potential M&A [8] - The company has tightened its guidance for total revenues to between $240 million and $245 million for the full year 2025 [8] Q&A Session Summary Question: Clarification on $10 million attributed to other investments - Management clarified that this is related to their Premium Finance operations, which have been funded internally for higher yields [12][15] Question: Expectations for M&A pipeline in 2026 - Management expects to execute M&A earlier in the cycle in 2026 compared to 2025, with a robust pipeline [16] Question: Insights on market environment and organic growth - Management discussed the impact of the market transitioning from hard to soft, affecting renewal rates and premium retention, with growth in exposure offsetting reduced premiums [20][21] Question: Impact of new agents on growth rate - Newly recruited agents are expected to contribute to organic growth over a multi-year process, with their impact factored into forecasts [22][24] Question: Trends in MGA channel performance - The MGA channel saw strong premium growth, with commission income growing faster due to a new program launched in Florida [27][28] Question: Comparison of EBITDA margins between Corporate and Agency-in-a-Box - Corporate locations have greater margins than Agency-in-a-Box due to retaining 100% of renewal commissions [38]