2025-11-18 01:00Financial Data and Key Metrics Changes - Trip.com Group reported a net revenue of RMB 18.3 billion for Q3 2025, representing a 16% increase year-over-year and a 24% increase quarter-over-quarter, driven by robust travel demand [17] - Accommodation reservation revenue increased by 18% year-over-year to RMB 8.0 billion, and transportation ticketing revenue rose by 12% year-over-year to RMB 6.3 billion [17] - Adjusted EBITDA for Q3 was RMB 6.3 billion, compared to RMB 5.7 billion in the same period last year [19] Business Line Data and Key Metrics Changes - Outbound hotel and air bookings grew by close to 20% year-over-year, reaching about 140% of 2019 volumes [6] - Package tour revenue increased by 3% year-over-year to RMB 1.6 billion, with a significant 49% increase quarter-over-quarter [18] - Corporate travel revenue rose by 15% year-over-year to RMB 756 million, driven by more companies adopting managed corporate travel services [18] Market Data and Key Metrics Changes - Inbound travel bookings on the platform grew by over 100% year-over-year, reflecting robust international demand [9] - The Asia-Pacific region remains the largest source of inbound travelers, with Europe and the U.S. also seeing strong growth [9] - International bookings increased by around 60% year-over-year, with the Asia-Pacific region contributing over 50% to this growth [10] Company Strategy and Development Direction - The company aims to leverage AI innovation to enhance travel experiences and improve service delivery [5] - Trip.com Group is focusing on expanding its international presence, particularly in the Asia-Pacific region, while also enhancing its offerings for inbound travelers [48] - The company is committed to nurturing the broader travel ecosystem and supporting local economic development through strategic partnerships [13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term growth of the travel industry, emphasizing the importance of enhancing services and empowering the broader ecosystem [16] - The company remains optimistic about the future of travel, particularly with the growing demand for diverse and immersive experiences [5] - Management noted that challenges in the market present opportunities to strengthen the company's foundation and expand its market share [38] Other Important Information - The company launched a free layover experience for travelers at Hong Kong International Airport, enhancing its offerings for international visitors [10] - The number of Old Friends Club members increased by over 70%, indicating a growing focus on catering to affluent and active seniors [11] Q&A Session Summary Question: Insights on AI's role in Trip.com's strategy - Management highlighted AI as a central pillar of the company's strategy, with significant growth in the use of AI-driven tools and a focus on enhancing user experiences [24] Question: Consumer behavior trends during national holidays - Management noted strong trends in long stays and long-distance travel during the national holiday, with outbound hotel and air bookings jumping over 30% year-over-year [28] Question: Recent trends in hotel and air ticket prices - Hotel and air ticket prices have shown a narrowing decline, with domestic hotel prices trending higher during the Golden Week [33] Question: Insights on consumer sentiment and outlook for 2026 - Management observed strong travel demand and a desire for immersive experiences, with a focus on enhancing products and services for evolving traveler needs [37] Question: Impact of competition in the China market - Management emphasized the importance of technology and customer service in maintaining a competitive edge, while also investing in improving efficiency across the industry [42] Question: Updates on international performance - International bookings increased by around 60% year-over-year, with a strong focus on the Asia-Pacific region driving growth [48] Question: Inbound travel growth catalysts - Management cited positive feedback from inbound customers regarding safety and hospitality, along with the convenience of visa policies as key growth drivers [53] Question: Marketing strategy and future plans - The marketing strategy delivered solid results, with plans to continue executing signature campaigns while adapting to emerging market trends [59] Question: Dynamics in the global market and competition - Management noted the potential for growth in the Asia-Pacific market and emphasized the importance of localized products and exceptional customer service [62] Question: Long-term positioning of destination services - Management indicated that the destination service business is expected to grow significantly, focusing on enhancing user experience and customer loyalty [68] Question: Outlook for operating expenses - Management plans to manage investments with discipline, adjusting spending based on market maturity and maintaining high standards for new hires [72] Question: Margin expansion outlook - Management stated it is too early to provide specific margin outlooks but emphasized ongoing improvements in operating efficiency as a key driver for future margins [76]