Williams-Sonoma(WSM) - 2026 Q3 - Earnings Call Transcript
Williams-SonomaWilliams-Sonoma(US:WSM)2025-11-19 16:00

Financial Data and Key Metrics Changes - In Q3 2025, the company reported a net revenue of $1.88 billion, achieving a positive comparable sales growth of 4% across all brands [22][29] - The operating margin expanded by 10 basis points to 17%, with earnings per share increasing by 5% year over year to $1.96 [5][22] - The gross margin improved to 46.1%, which is 70 basis points higher than the previous year, driven by higher merchandise margins and supply chain efficiencies [23][24] Business Line Data and Key Metrics Changes - The retail channel experienced a strong performance with an 8.5% comparable sales increase in Q3, while the e-commerce channel saw a 1.9% increase [22][23] - The B2B business grew by 9% in Q3, with notable strength in trade and contract segments [16] - Pottery Barn achieved a 1.3% comparable sales growth, while West Elm reported a 3.3% increase, and Williams-Sonoma brand saw a 7.3% growth in comparable sales [11][14][15] Market Data and Key Metrics Changes - The company gained market share despite a decline in the overall industry, which faced challenges due to geopolitical uncertainties and a weak housing market [5][22] - The company noted that the housing market has not recovered, which is typically correlated with furniture sales, yet it managed to improve furniture comps [40] Company Strategy and Development Direction - The company is focused on three key priorities: returning to growth, elevating customer service, and driving earnings [4][33] - Strategic collaborations and innovations in product offerings are aimed at attracting new customers and maintaining brand relevance [7][8] - The company is committed to enhancing its digital capabilities and leveraging AI to improve customer service and operational efficiency [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the outlook for Q4, reiterating guidance for full-year comparable brand revenue growth in the range of 2% to 5% [5][29] - The company is optimistic about its ability to navigate tariff challenges through a six-point mitigation plan [10][31] - Management highlighted the importance of maintaining competitive pricing while managing costs effectively in a volatile tariff environment [31][32] Other Important Information - The company announced a $1 billion share repurchase authorization, bringing the total to approximately $1.6 billion [32] - The quarterly dividend was increased by 16% year over year to $0.66 per share, marking the 16th consecutive year of increased dividends [32] Q&A Session Summary Question: Discussion on price elasticity and its impact on comps - Management noted that pricing strategies vary by product category and emphasized the importance of service and experience in driving customer decisions [35] Question: Impact of tariffs on future quarters - Management explained that tariffs are taking longer to impact margins due to delayed effective dates and aggressive inventory management [37][38] Question: Broader category performance from Q2 to Q3 - Management expressed satisfaction with the improvement across brands, particularly in West Elm, despite ongoing challenges in the housing market [39][40] Question: Guidance on Q4 revenue and comp trends - Management indicated that the holiday season is long and emphasized the focus on full-price selling and reduced promotions compared to the previous year [42] Question: Concerns about maintaining operating margins amid tariffs - Management acknowledged the challenges posed by tariffs but expressed confidence in their mitigation strategies and operational model [44][46] Question: Future unit growth and store count - Management indicated potential for new store growth, particularly in brands like West Elm and Rejuvenation, while also noting ongoing store repositioning efforts [46][48]