Agora(US:API)2025-11-20 01:00Business Highlights - Agora highlights the challenges in building and scaling voice agents, emphasizing its SD-RTN's global coverage and enterprise-level customer service as key differentiators[7] - A Deepgram and Opus Research survey indicates that only 21% of users are very satisfied with current voice agent technology, highlighting significant room for improvement[10, 11] - Agora's Conversational AI Engine 2.0 supports STT, LLM, and TTS, featuring AI noise suppression, echo cancellation, and advanced attention locking[20] - Agora's Conversational AI Studio enables building voice AI agents with a zero-code visual interface and fast deployment[22, 25, 28] Financial Performance - Agora's active customers increased from 3,731 in September 2024 to 3,944 in September 2025[38] - Agora's dollar-based net retention rate improved, with Agora reaching 108% and Shengwang reaching 90% in September 2025[39] - Total revenues reached $35.4 million in 2025 Q3, with a year-over-year growth of 12%[43] - Agora revenues were $18.2 million in 2025 Q3[47] - Shengwang revenues were $17.2 million in 2025 Q3[49] - The company's cash, cash equivalents, bank deposits, and financial products totaled $374.3 million as of September 30, 2025[62]